2100 S Gilbert Rd Ste 7 Reviews
Showing most recent reviews from verified customers of Sears Home Services
Laura W
Kory was friendly and explained what he was doing. Did not try to sell a problem or another product.
Customer service response - We're glad you appreciated Kory's friendly and straightforward service. Thank you for taking the time to share your experience!
Sears Home Services on July 25, 2024
DaWize G
Jessica has been simply amazing. She was very professional, great follow up and communication, and patient with explaining the situation. You should be proud to have her.
Customer service response - Thank you for your kind words about Jessica. We're truly proud to have her on our team and happy to hear about your positive experience.
Sears Home Services on July 24, 2024
Roxanne C
Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.
Sears Home Services on July 20, 2024
Debbie G
Customer service response - Thank you so much for the fantastic 5-star rating, Debbie! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on July 19, 2024
Dante P
Did way more than the 1st guy and actually diagnosed the problem and gave a good solution
Customer service response - Thank you for acknowledging our thorough approach to diagnosing and solving your appliance issue. We're glad we could provide a satisfactory solution!
Sears Home Services on July 15, 2024
Cheryl B
Customer service response - Thank you so much for the fantastic 5-star rating, Cheryl! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on July 15, 2024
Steve D
after waiting 2 plus months finally received the part
Customer service response - A big thank you, Steve, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on July 08, 2024
Rick T
Bernard was very knowledgeable and professional. He explained what he did and gave me a tip on keeping the hose clean. Thank you Bernard.
Customer service response - Thank )*
Sears Home Services on July 04, 2024
Claudette B
Jessica was great! She was polite efficient kept us informed of what she was doing and just an all around great person!
Customer service response - Thank you for your kind words about Jessica; we are thrilled to hear about your positive experience with us!
Sears Home Services on July 07, 2024
Rick T
I had to have four appointments as the first repair person was a disaster. Second repairman was much better but forgot to order the part we needed. I stayed home and missed a day of work waiting and found out at 5pm the part was not ordered and we have to reschedule. I wanted a Wednesday as that is most convenient for me. The would not. I had to pick a different day. Thankfully Bernard was sent to my home. He was great. Very knowledgeable and professional. If he was sent for my first appointment, there would only have to have been two appointments instead of four. I still recommend Sears and would welcome them for future repairs. Hats off to Bernard. He also gave me a tip on how to keep the drain pipe clean.
Customer service response - Thank )*
Sears Home Services on July 04, 2024
