2100 S Gilbert Rd Ste 7 Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.3/5 (232 reviews)

Sean D

July 02, 2024
Source: Google

Customer service response - Thank you so much for the fantastic 5-star rating, Sean! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!

Sears Home Services on July 02, 2024

Karla R

June 27, 2024
Source: Google

Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!

Sears Home Services on June 27, 2024

Nancy M

June 27, 2024

Jessica was amazing! Great customer service!

Source: Google

Customer service response - Thank you for acknowledging Jessica's amazing customer service. We're thrilled to hear you had a great experience!

Sears Home Services on June 27, 2024

Craig T

June 27, 2024
Source: Google

Customer service response - A big thank you, Craig, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.

Sears Home Services on June 27, 2024

Thomas S

June 23, 2024

Technician did a great job! Job was originally scheduled for June 20, 8am-5pm, but no one showed up and no notice that it would not be performed. When technician arrived June 21 he contacted me ahead of time and did an excellent job finishing the work. Technician gets 5 star, busy gets 2 star!!!

Source: Google

Customer service response - We apologize for the inconvenience caused by the initial scheduling mishap, and we are glad to hear that our technician’s work met your expectations. Thank you for taking the time to provide your feedback.

Sears Home Services on June 23, 2024

Heather L

June 20, 2024

Eric P. is an excellent A/C technician and an asset to Sears Appliance Repair and to his customers. He quickly diagnosed the problem and returned asap with the needed part. He was courteous and extremely knowledgeable.

Source: Google

Customer service response - Thank you for your feedback on Eric P.'s expertise and prompt service. We're glad he met your expectations and resolved your A/C issue efficiently.

Sears Home Services on June 20, 2024

Caryl C

July 04, 2024

Professional service easy to work with through job, very knowledgeable.

Source: Google

Customer service response - Thank you for your positive review and acknowledging our professionalism and ease of service. We’re glad to hear you had a satisfying experience!

Sears Home Services on June 20, 2024

Parag B

June 19, 2024

Tam was very professional and explained the issue in detail

Source: Google

Customer service response - Thank you for your kind words about Tam. We're glad he could help explain the issue clearly.

Sears Home Services on June 19, 2024

Ruby D

June 16, 2024

Jessica thank you so much, with your cherry cheeks working out in the sun all day 😥 I truly appreciate you coming and fixing the air for me and my babies, also explaining to me what was done and needed to be done. I appreciate you!

Source: Google

Customer service response - We're thrilled to hear Jessica was able to help cool things down for you and your babies, and we appreciate your kind words about her service and explanations. Thank you for choosing us and taking the time to leave a review!

Sears Home Services on June 16, 2024

RB R

June 17, 2024
Source: Google

Customer service response - A big thank you, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.

Sears Home Services on June 17, 2024

Average Rating: 4.3/5 (232 reviews)