2821 E Main St Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.4/5 (25 reviews)

Susie S

August 15, 2024

He convinced my husband to get involved and learn more. Hooray

Source: Google

Customer service response - Thank you so much for the fantastic 5-star rating, Susie! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!

Sears Home Services on June 19, 2024

Bill C

May 28, 2024

He was Great but you cost too much I will not call again

Source: Google

Customer service response - We're glad to hear about the great service you received, but sorry to learn that our pricing didn't meet your expectations. Thank you for sharing your feedback.

Sears Home Services on May 28, 2024

Sarah Y

March 21, 2024
Source: Google

Customer service response - A big thank you, Sarah, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.

Sears Home Services on March 21, 2024

Matt N

March 22, 2024

Great experience!

Source: Google

Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.

Sears Home Services on March 18, 2024

sharon C

March 06, 2024

Arrived on time. Would use again

Source: Google

Customer service response - We appreciate your feedback and are glad to hear that you were satisfied with our punctuality. Thank you for considering us for future appliance repair needs.

Sears Home Services on March 06, 2024

Ron S

January 18, 2024

Steven was polite, fast, knowledgeable and accurate. Best tech I have witnessed in many years.

Source: Google

Customer service response - Thank you for your review! We are delighted to hear that Steven provided excellent service and met your expectations. We appreciate your kind words and feedback.

Sears Home Services on January 19, 2024

Jaime B

January 16, 2024
Source: Google

Customer service response - A big thank you, Jaime, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.

Sears Home Services on January 16, 2024

Kim C

December 21, 2023

Labor cost way too high

Source: Google

Audra (

November 22, 2023

Very quick , professional and helpful.

Source: Google

Karen B

September 16, 2024

I gave 4 stars because my dryer started smelling again today. Steven and co-worker were very knowledgeable and a pleasure to work with.

Source: Google

Customer service response - Thank you for your feedback, Karen. We're glad to hear that Steven and his co-worker provided knowledgeable service, and we apologize for the issue with your dryer. Please reach out to us if you need further assistance.

Sears Home Services on September 16, 2024

Average Rating: 4.4/5 (25 reviews)

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