100 N 8th Street Reviews

Sears home services doesn’t even deserve to be called a company. It is fitting that they have licensed the brand name Sears since that company was run so poorly that it went out of business. Sears home services has zero customer support. They pretend that they have technology to make appointments, follow up on appointments, etc. but when there is discrepancy or nobody shows up or a confirmation is needed, there is nobody at that company that will talk to you. But there is nothing that allows you to text back with a question or to confirm more an exact time versus 8 to 5, which is ridiculous that they even put that out there. Who has a full day to waste? When I finally got through to somebody, they first said I had an appointment that day and then proceeded to tell me I didn’t have an appointment that day. It was probably the most frustrating 30 minutes phone call I’ve had ever. If I could single-handedly put this Company out of business, I would choose to do so. Again, they have intentionally set up their business so that they don’t talk to any customers. Don’t trust me? Look at the Yelp reviews. The average is 1.1 out of 5 stars. Avoid at all costs.

Best I can tell, there IS NO sears appliance service. It's just a loOong robo-call to get your credit card, sell you additional warranty contracts and then maybe find a 3rd party technician to look into repairing your appliance. Save yourself the time & money and just call a local repairman directly.