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1301 N Hervey St Ste D Reviews
Read reviews from customers who used our services at 1301 N Hervey St Ste D
Total reviews
49
Average Rating
4.7/5
Paula L,
Customer service response - A big thank you, Paula, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1720154464431
Christy Y,
Service man was very fast and helpful!
Hayden M,
Very nice.
Sandra T,
Customer service response - Thank you for your review, Sandra! We're glad to hear you had a nice experience.
Sears Home Services on 1747787886708
Dedric J,
Customer service response - Hi Dedric, thank you for taking the time to leave us a rating! If you have a moment, we’d love for you to leave a comment with your thoughts. Your feedback helps us improve!
Sears Home Services on 1747185168168
Technicians were great. Calling protect numbers frustrating. Most people could not be understood. Did not understand problems. Parts service sloppy. Lots of wrong info on diagrams. Communication from protect non existent. Unable to get service reps to understand what needed to be done. Have had sears master protect over 20 years and this the worst customer service ever
David W,
Customer service response - We're truly sorry to hear about your frustrating experience and appreciate your long-standing loyalty. Your feedback is invaluable in helping us improve our communication and services.
Sears Home Services on 1719921398081
Mini P,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1765330826607
The AI phone operating service to request an appointment is RIDICULOUS. Can't even talk to a real person to talk about our issue. Technician never called when they "arrived" to our home for our appointment... we were sent a photo of the address they were at... not even our house!!!! So we tried to call back, and nobody answered the phone... Horrible waste of time.
Autumn R,
Customer service response - We apologize for the trouble you've faced, Autumn. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1763431043674
Bs. Definitely not informative and didn’t solve any issues I needed to be solved.
Lashondria S,
Customer service response - We apologize for the trouble you've faced, Lashondria. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1728353331928
