Spokane, WA repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 95 Reviews
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I called for service in February of 2022. The initial repair was schedule and rescheduled multiple times into October. The final appointment was set for 11-17-22. The repairman did a good job but the time frames were absolutely unacceptable! I paid $50 for a dishwasher clean and maintenance service that did not occur. I reminded the repairman but he didn't seem to understand I had already paid for that service.
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Technician was very professional. Did a great job!We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know, we appreciate any and all feedback. Thank you for choosing Sears PartsDirect!
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They arrived in on time and took care of the problem quickly.We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know, we appreciate any and all feedback. Thank you for choosing Sears.
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Repairman was knowledgeable,and did a great job.Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Rocky new exactly what the problem was.Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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Our repairman arrived promptly and diagnosed our problem. He returned after parts arrived to complete the job. The person we had called in first only tightened some connections and the repair didn't last since he never found the problem. Will definitely call Sears again!Thank you for sharing your great rating! We thank you for choosing Sears PartsDirect and hope you recommend us to your friends and family.
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Dealing with the call center is a nightmare, although very polite the person spoke moderate English with a thick accent.Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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No standing water in the drum.Thank you for sharing your great rating! We thank you for choosing Sears PartsDirect and hope you recommend us to your friends and family.
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I used them a week ago, they were able to send a technician to my home the day after I called. The technician was at my house for two hours looking for the replacement part for my glass cooktop. They called multiple people, looked in multiple websites they have access to and were unable to track down the replacement top. They gave me customer services phone number and the part number they had and said maybe I would have better luck and charged me $118. For literally nothing. Boo.Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
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An expensive switch, but glad to have my microwave back again.Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.