4800 Texoma Pkwy Ste 800 Reviews
Showing most recent reviews from verified customers of Sears Home Services
ChefG R
Great tech was very pleasant and knew what he was doing!
Customer service response - Thank you for your feedback! We're happy to hear that our technician was pleasant and knowledgeable.
Sears Home Services on March 05, 2025
Chris P
EXCELLENT & PROFESSIONAL! Sears Kenneth (Kenny) repaired, tested, & completed performance on LG Washer & Dryer with parts previously ordered by Sears Tim tech. parts were ordered delivered to home in a timely manner. Both Sears technicians were good at explaining information, listening to our concerns, giving us options & pricing to make our decisions, & very respectful & professional in our home. This was our 1st referral by neighbors to try Sears Appliance Repair Service…we will continue to utilize their expertise with many of our home appliances. HIGHLY RECOMMEND TO OTHERS! CSP
Customer service response - Thank you for your wonderful feedback, Chris! We're thrilled to hear that Kenny and Tim provided excellent and professional service, and that you had a positive first experience with us. We appreciate your recommendation!
Sears Home Services on February 12, 2025
Karen W
The technician was knowledgeable, kind, and efficient.
Customer service response - Thank you for your feedback, Karen! We're happy to hear that our technician was knowledgeable, kind, and efficient.
Sears Home Services on January 30, 2025
John B
Outstanding service. Stewart is an excellent ambassador for your company.
Customer service response - Thank you for your feedback, John! We're delighted to hear that Stewart provided outstanding service and represented our company well.
Sears Home Services on January 27, 2025
Kaitlynn G
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on January 23, 2025
Nicholas L
My technician, Huy, was exceptional, friendly, and very polite. I'm sure no one likes to have an appliance in need of repair however it always makes it easier when you have someone extremely competent considerate and cleanly available to do the necessary work.
Customer service response - Thank you for your feedback, Nicholas! We're delighted to hear that Huy provided exceptional, friendly, and polite service, making the repair process easier for you.
Sears Home Services on January 21, 2025
Craig C
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on January 15, 2025
Tabitha N
Jerry was very helpful and knowledgeable. He worked to give us the best service.
Customer service response - Thank you for your feedback, Tabitha! We're delighted to hear that Jerry was helpful and knowledgeable, providing you with the best service.
Sears Home Services on January 14, 2025
Wayne H
Our technician was very professional and personable, went right to work when he arrived, and provided a solution to our problem, clearly explaining both the problem and the work he accomplished. We were extremely satisfied with the transaction.
Customer service response - Thank you for your feedback, Wayne! We're delighted to hear that our technician was professional, personable, and provided a clear solution to your problem.
Sears Home Services on January 05, 2025
Nita W
This review is our pleasure! Renee was our 1st contact with Sears Home Service, was an amazing & kind listener, competent, & informative representative! Tim, our repair technician, was excellent! He texted us appropriately as Sears informed us & arrived on time. Not only did he listen to our description of the problem, but explained, in simple terminology, his diagnostic decision, his recommendations, & our options for repair & price. Tim was very informative, we felt safe with him in our home, & represented Sears as an expert & experienced repair technician. We look forward to his next appointment to install the parts ordered, finalizing the total repair of our LG washer. We’re 1st time customer of this highly recommended company (Sears Home Service), & the recommendation was right! Truly, our thanks to Professionals Renee, Tim, & Sears! NW & CP
Customer service response - Thank you for your wonderful feedback, Nita! We're thrilled to hear that Renee and Tim provided such excellent and informative service, making your first experience with us a positive one. We look forward to completing the repair for your LG washer!
Sears Home Services on January 02, 2025
