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service was good and they fix my AC
Overall rating
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Care & Clean Up
Repair Expertise
Communication
On-Time Arrival
Courteous
I use sears because they know there product every time I have call for service it was fix
JIMMIE W,
PORT ARTHUR, TX
October 20, 2019
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Care & Clean Up
Repair Expertise
Communication
On-Time Arrival
Courteous
It took 6 days to get the first service tech, 6 days to get parts in, and 9 days to get the next tech. I bought from Sears for service but never never again!
SHARON W,
ORANGE, TX
October 17, 2019
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Care & Clean Up
Repair Expertise
Communication
On-Time Arrival
Courteous
Very happy with the service Tech. Thanks
Jvh1,
ORANGE, TX
August 01, 2019
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Care & Clean Up
Repair Expertise
Communication
On-Time Arrival
Courteous
Sam, the technician was very professional, courteous and fast.
Ray 12,
PORT ARTHUR, TX
July 27, 2019
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Service was good after late arrival--but no notice of delay for arrival. Dispatch should have us informed about delays.
Overall rating
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Care & Clean Up
Repair Expertise
Communication
On-Time Arrival
Courteous
Service was good after late arrival--but no notice of delay for arrival.
Dispatch should have informed us about delays.
REKPDK,
NEDERLAND, TX
July 17, 2019
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Service was good after late arrival--but no notice of delay for arrival. Dispatch should have us informed about delays.
Overall rating
see details
Care & Clean Up
Repair Expertise
Communication
On-Time Arrival
Courteous
Service was good after late arrival--but no notice of delay for arrival.
Dispatch should have informed us about delays.
REKPDK,
NEDERLAND, TX
July 17, 2019
-
Service was good after late arrival--but no notice of delay for arrival. Dispatch should have us informed about delays.
Overall rating
see details
Care & Clean Up
Repair Expertise
Communication
On-Time Arrival
Courteous
Service was good after late arrival--but no notice of delay for arrival.
Dispatch should have informed us about delays.
REKPDK,
NEDERLAND, TX
July 17, 2019
-
Service was good after late arrival--but no notice of delay for arrival. Dispatch should have us informed about delays.
Overall rating
see details
Care & Clean Up
Repair Expertise
Communication
On-Time Arrival
Courteous
Service was good after late arrival--but no notice of delay for arrival.
Dispatch should have us informed about delays.
REKPDK,
NEDERLAND, TX
July 17, 2019
-
Service was good after late arrival--but no notice of delay for arrival.
Overall rating
see details
Care & Clean Up
Repair Expertise
Communication
On-Time Arrival
Courteous
Service was good after late arrival--but no notice of delay for arrival.
Dispatch should have us informed about delays.
REKPDK,
NEDERLAND, TX
July 17, 2019
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Care & Clean Up
Repair Expertise
Communication
On-Time Arrival
Courteous
Checked all possible causes for problem. Unfortunately the error we reported could not be duplicated Informed us that if problem reappeared within a few days a service charge would not be required
MICHAEL The grape,
ORANGE, TX
June 13, 2019