Port Arthur, TX repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 109 Reviews
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Used them this week. Good services and timely repair…Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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Great technician, very knowledgeable and politeDear Milton, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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The service was good and Patrick the technician was very knowledgeable.Dear Richard, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Technician was professional and took the time to explain the problem and offered advice on my washing machineDear Rosa, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Only service I could get to work on a stacked rv washing machine in three days.. glad I found out sears would work on it..Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Used Sears service on another appliance all went wellThank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Technician was super friendly and knowledgeable! He changed out the needed parts quickly and got my equipment back up and running like new!Dear Nancy, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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Told the tech what was wrong with the dryer when he walked in the door. It was a common problem with Maytag dryers and the information could be readily found on Maytag's web site. All I needed him to do was replace the part. Instead he spent 15 min diagnosing only to tell me what I already knew. Then tells me he doesn't have the part. So I spent money just to be right back where I started when the tech walked into the door. I was told when my next appointment would be to install the ordered part and then not another word for over three months. When the part arrived, over 3 months later, I installed it my self rather than put up with another high cost visit from Sears. It's no wonder Sears is going out of business.Dear Bryan, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
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No one was here on 7:28Dear Linda, We see that Service was completed and the appliance is covered under protection agreement. Hence, we suggest you to contact our Protection Agreement team at 800-927-7836.
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This service was great. The serviceman needs a raise!Dear Lisa, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!