Pasadena, TX repair reviews

All Reviews are from verified customers of Sears Home Services.
4.4 out of 5 stars
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1–10 of 94 Reviews

  1. Friendly repairman who explained what he was doing while repairing.

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    Good to have my refrigerator back in complete service.
    VAN VLECK, TX
    October 30, 2020
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    Hi Ursula, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
    CS Offline on October 31, 2020

  2. Competent

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    Lynn did a great job of diagnosing and solving our refrigerators bad compressor. Not happy w a fridge that failed at 5-1/2 years, but in this COVID time of low availability of new fridges, getting this one repaired became very important. Hopefully it will now make it to a reasonable end of life (20 years?).
    LAKE JACKSON, TX
    September 20, 2020
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    Hello Robert, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!We appreciate any and all feedback from our Members and will share your experience with our service team.
    CS OFFLINE on September 21, 2020

  3. great service quick response

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    I used the service last week all is well
    ANGLETON, TX
    August 29, 2020
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    Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
    CS Offline on August 30, 2020

  4. Good service. A long 2 hour wait. Fixed it promptly once here.

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    Always have knowledgeable repair man.
    LAKE JACKSON, TX
    August 13, 2020
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    Hi Dennis, Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected in regards to arrival of technician. We appreciate any and all feedback from our members and will share your experience with our Service team.
    CS Offline on August 14, 2020

  5. Front axle broke

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    They work at getting it right on repairs in a timely repair, every service repairman has be professional. I will buy Sears again.
    WEST COLUMBIA, TX
    August 03, 2020
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    Hi Mitzi, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
    CS Offline on August 04, 2020

  6. Quick and grate service

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    On time, neat, job well done
    BRAZORIA, TX
    July 11, 2020
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    Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
    CS Offline on July 12, 2020

  7. Double charged

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    Service tech was great, billing and resolving an over charge made the whole experience bad.
    ANGLETON, TX
    March 27, 2020
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    Thank you so much for taking the time to share your experience with us. We are so sorry to hear that this process did not go the way you were expecting. We sincerely appreciate and value your feedback. Thank you.
    SHS Social Care on April 01, 2020

  8. Great service

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    Very happy used them a week ago
    ANGLETON, TX
    November 25, 2019
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  9. Very knowledgable

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    The estimate was excellent. Just waiting for the work.
    NEEDVILLE, TX
    September 27, 2019
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  10. Great Service

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    Thank you for taking the time to explain to me what has happen to my range.
    SWEENY, TX
    September 14, 2019
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