Pasadena, TX repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 77 Reviews
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But for the one week lag time on getting parts shipped in--during which time I got by on a cooler, ice maker and wine fridge (not so bad)--the service was stellar, and your service guy the best. Used y'all before--always good
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The service was as expected. Honest, knowledgeable, on time, and honest. Can't beat that!!!
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Tech came, looked at my ice dispenser, took the ice bin out told me I needed a new one. $250.00 later new ice bin arrives doing the same thing. Feel like tech should have checked voltage to auge motor as it seems to not be getting enough power to impeller blade to move ice through the chopperThank you for taking the time to bring this to our attention. We would love to take a look and see how we can help out with this. If you would please check your email for further information we will be able to see how we can help out with this. We appreciate your business and look forward to assisting you with this matter
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Great and on time only 30 minute job. Had part on truck.
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Scheduling of appointment negated an overall five star rating. Originally scheduled for one day but the actual appointment couldn't take place until five days later causing personal appointments to be rescheduled. Communication between scheduler and repair facility is sorely lacking.
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Hello Marcus, Thank you for taking the time to submit a review. I am glad to hear that you have had a great experience with our service. Thank you for choosing Sears and we can't wait to work with you in the future. ^CS
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Excellent tech. He was very thorough and very helpfulHey Roy! Awesome news about our terrific tech. We're so glad you were able to receive the assistance you needed! ^LB