Houston, TX repair reviews

The technician was friendly and knowledgeable and made the needed repairs quickly.

Repairman came at end of service window (said we were his 10th call of the day) but did a good job of checking the problem

On September 23, 2019 a service tech came to fix our Washer. He wasted our time by incorrectly diagnosing the problem and ordering the wrong part. Two additional service techs had to be sent out before the Washer problem was resolved. Only trained, knowledgeable technicians should perform service calls.

I will continue to use Sears to service my appliances and etcetera

i used them last week and I am glad I did.

Will use their service again

Great job fixing my ice machine.

They found the problem very quickly.

Overall great aervice

I had to wait 12 days for a repair man to come out and tell me he did could not fix the refrigerator. He said someone would call with a cash offer or to replace the refrigerator (as per the service warranty). No one has called.