Houston, TX repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 348 Reviews
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Now working with the executive member support to deal with the substandard services I’ve experienced from Sears since installation.We're sorry that you have not had a good experience with us. We appreciate your feedback and your business.
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The service he provide us was excellent after 3 times visit and no one could repaire before .
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Extremely nice repair man. He was friendly and very helpful. Explained what he was doing and why.
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Repair man arrived arrived in the allotted time frame. He was very professional and finished the job in a timely manner.
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The technician was very friendly and knowledgeable. Service was relatively quick, and luckily he had the needed part in his truck. Unfortunately he was not able to arrive during the scheduled window, and no one ever contacted me to tell me that, which threw off my plans for the rest of the day. Otherwise, it would be a 5 star rating.
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We were not happy that our repair was 10 days later that it should have been due the the first technician ordering the wrong compressor.We're sorry that it took so long to get your refrigerator repaired. Thank you for your feedback. We appreciate your business and will forward your comments to the appropriate team.
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Washer was not working. Mathais diagnosed problem quickly. Located the non working part. This part is no longer available. Need new washer Excellent service
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have been here at least 9 times Ice maker still not workingWe're sorry to see that your refrigerator is still not working. We have sent you a separate email requesting additional information. Thanks!
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Technician was polite and adequate. The icemaker did not work after his work. And, water dripped on the floor. My husband found that the drain hose was not adequately attached, and, he did something that, then, caused the icemaker to work.
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On time and great service. Technician was very good.