Houston, TX repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 502 Reviews
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WE WERE SO HAPPY, FOR THE TECHNICIAN WE HAD. HE WAS SUCH A NICE MAN, VERY PROFESSIONAL, VERY HELPFUL, EASY TOO WORK WITH, KNEW WHAT HE WAS DOING AND MADE THE WHOLE EXPERIANCE VERY SATISFYING.We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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Came right on time. Then found out the replacement part was defective. Promised to try finding a replacement piece. Indeed, one was found and said hopefully would come back the very same day. Arrived well past five o'clock, after his regular service schedule?We love 5-star ratings! Thanks for choosing Sears!
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Great service and friendly workers.We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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Sears has to do better with warranty protected items. I have not had my appliances since May 11th. They keep ordering part after part and still July 17thWe apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at {{HomeServiceReviews@transformco.com}} and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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The rep did a great job of explaining everything and made some excellent suggestions.We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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Answered all my questions completelyThank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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We got great service. The repairman was efficient, fast, personable. I'm very happy with this service.Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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tech spend 2 minutes on my dryer and he said theres no power i need to call electrician and charged me 89$. i called an electrician to come out he said power is good something is wrong with the machine. so either your tech was in a hurry or needs lessons and improvement to serve better and check the machine. WILL NEVER RECOMEND SEARS TO ANYONE.Dear Omar, We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at Homeservicereviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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Beside getting the late appointment everything went smooth so farThank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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Serviceman did a great job.Dear Tommy, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!