Houston, TX repair reviews

I ran a test before calling the technician and I had to tell the technician how to find a error code and hand him the manual because he didn’t know what I was talking about.

Very easy to make an appointment and they solved the problem right away!!

Dryer was able to spin, but repairman didn't check whether it produced heat

Repair did not fix the problem.

I USED THEM ONE WEEK AGO. MY AC WAS NOT WORKING.

It took four days to the serviceman to arrive. A very hot weekend. When he got here he took the time to firure out the problems and correct them. He did an excellent job and is to be commented.

Will never use Sears service. Technician didn't want to understand that it was working but not the way it suppose to work.

Great job performed by technician.

Reported my issue on or around May 5. It took 4 appointments to get the compressor replaced. Issue is still not resolved. I have tried numerous times to escalate the issue to upper management with no luck.

I liked the fact they were out the same day. It cost too much to repair so it will be replaced for the repair cost plus $200. Such a shame, it can't be repaired for less than 3/4 cost of new one!