Houston, TX repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 355 Reviews
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Knowledgeable techniciansThank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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I was able to schedule a service call for the next day, with a choice of time frames. Raymond was professional, quickly diagnosed and repaired the problem, and explained everything.250891784
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Better news than I expected.We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears Parts Direct for your part needs!
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Technician was very nice, however, he didn’t solve our issue. He determined it was an electrical issue. He was here for 5-10 minutes, and didn’t even look at the oven. We got it it turn on, so he said it was fixed. He informed me that he would have to charge me something, despite doing nothing. Visit rate was $89, which I was ok with paying. But he said he had to add something to the invoice. Charged me $160, and the oven stopped working the next day. Waste of time/money.Chris, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
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I am happy with your workDear Mike, Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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replaced the agitator gear that had broken, works like new now!Dear Robert, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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I had a AC maintenance excellent job!Dear Magdalena, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Very good job!Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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Appreciate the very good response time after I notified them that I needed help.Hi Mayor,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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Found the problem and fixed it.Dear Thomas, We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!