Houston, TX repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 346 Reviews
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Todo bien amabilidadDear Jose,Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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The display on the oven was “frozen”, only displaying a time (it didn’t change). Tech looked in his instructions, suggested resetting by turning off/on @ breaker. Seemed to work, EXCEPT the oven really never heats up. Another service call set for Monday.We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at {homeservicereviews@transformco.com} and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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This comment is not for the service tech but for the Parts Department who has not followed up with my on my Washer and Microwave part. I've been promised twice that I'd get a call back or email but all that I received are these reviews. Please contact me for an update and stop sending me surveys.Dear Ernest, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
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Quick service - done in 1 dayThank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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The technician diagnosed the issue and was prepared to get the repair done right away.Dear Martin, Thank you for taking the time to leave us your rating. We love to see that you had a wonderful experience and that your Technician was able to provide you with the quality service we strive for daily. We appreciate your business and look forward to assisting you in the future.
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Roman was the second tech to come out and he fixed the problem. He can back the next day to adjust the refrigerator doors. Very nice!!!Hi Caroline, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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The work went good, but I was shocked by the cost of $293 to rehang oven door which took about 20 minutes! That would pay for a good down payment on new oven.Hi Stacy, Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected in regards to cost of the service. We appreciate any and all feedback from our members and will share your experience with our Service team.
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I really appreciate the confirmations of appointment, and being contacted when the repairman was coming.Dear MARY, We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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I am very happy with the service. I felt the service was a little expensive.Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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So far so goodThank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.