Houston, TX repair reviews

Always good service !

The problem is the one who instal that refregirator was by Sears, so he left with charge 99 dollars , so I gave you 2 stars.

Troy explained the issue and took care of it

Nice technician, cleaned out the lint from my dryer. Did a nice job. However, on my washer I discovered the hot and cold lines were switched after he serviced the washer and put it back together. He should’ve checked that!

Very nice technician! Took care of my problems but after he left I discovered he had switched the hot and cold water lines. I Discovered it when I was washing my nice clothes and realized it was hot water. Nothing damaged though However, I should not have to double check the waterlines after the technician leaves.

Everything was done well with little fuss

Very happy with the service

I first called on June 5th. A technician came out. 2 of the 3 parts were sent then a 3rd was ordered from the factory. In the meantime I was put on hold 4 days in a row only to be told to call back the next day. The technician arrived on July 5 and after a brief look at the washing machine said the motor was out as well as the previous item for repair. I was upset and told him to forget repairs. He left without doing anything. He said he would recommend a new machine at Sears expense. Did he?

First thing ,made me sign that if he damaged my floor it was not his responsibility! Then pretty much just ran the machine and told me it sounded ok. Kept yawning and telling me how tired he was.....

Technician didn't even introduce himself. All he did was run machine through regular cycle and tell me there were no error codes showing. I knew that!