Memphis, TN repair reviews

I needed a repair for my electric clothes dryer and scheduled an appointment. At about ten minutes before the appointment window closed, the repairman called and said he couldn't make it, but would reschedule for the next day. The next day, a different repairman came and found the problem. He ordered a part which was to be delivered to me in about three days - a control knob I could install myself. At the time of this writing, it has not come. That's eleven days. I called Sears Home Services and they told me the part was "ordered". When I asked them to contact the supplier to get an estimated delivery date, they put me on hold, then the connection went dead (on their end). I called back and repeated my request and they put me on hold, only to return and tell me they couldn't get an estimated date and they would call me if anything changed. ??!?? Not a satisfactory response at all. I've paid a substantial amount and I can't even get an estimated date of delivery - of a simple control knob!! 1

Out of town service issue solved.

AS OF DEC. 27,2019, THERE WERE TECH 4. HERE AND AS JAN 17,2020, IT STILL WAS NOT REPAIRED, I GAVE UP AFTER THAT, AFTER PAYING APPROX. $400.00, I ASK FOR A REFUND BUT RECEIVED.. IF THIS SERVICE, I MUST BE STUPID AND I AM NOT.,YOU SHOULD NOT BE IN BUSINESS..DO NOT CONTACT ME AGAIN ......

I'm happy with the service I received

I am happy with them

My washer machine was working before they got there, after he left he left my machine not working and took the new part with him. Terrible service

He was friendly, explained, done his job and gone.

Great job. The technician was very professional and very courteous.

The technician was great. . He is an asset to your company.

The service technician is efficient, thorough, competent, and respectful. This is second year he’s serviced my Sears appliances and I am always well pleased.