Hatillo, PR repair reviews

All Reviews are from verified customers of Sears Home Services.
3.8 out of 5 stars

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1–10 of 44 Reviews
  1. Very good.

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    Response was late.
    ISABELA, PR
    July 22, 2019
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  2. refrig repair

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    Was told by operator the diagnostic was $89.00 but tech told me it was $99.00. When I called back to confirm cost, was told THEN that $89.00 was only an estimate. This is important for customer to know PREVIOUSLY. Was told by operator that tech would be at my house a 8am then tech called that he would be at my house at 3pm.
    QUEBRADILLAS, PR
    July 07, 2019
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  3. Great service

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    I used your service lasts week, the technician did a great work.
    SAN SEBASTIAN, PR
    June 25, 2019
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  4. Great service.

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    I am happy for the service.
    AGUADA, PR
    June 16, 2019
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  5. Very professional.

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    Excellent service.
    MOCA, PR
    May 27, 2019
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  6. service problems and orientations

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    bad service, I call the system and I speak with different people online and they all say different things and nobody can solve me. Technicians say that they have factory flaws and can not do anything according to the people who speak online. they orient in different ways when they claim something, nobody agrees, soon I will make a complaint in daco Puerto Rico. for the way they handle the services, for example, one informed me that even if the refrigerator is damaged more than 4 times if it is fixed, they do not change it for me. another said that I can not claim two food losses in the same year, but I call after the year and I can not because they are claimed in the same year. explaining that the previous repair goes more than a year.and more things
    ISABELA, PR
    May 18, 2019
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    We apologize for the frustrating experience you've had with us. We have sent you separately an email requesting additional information
    SHS Social Care Team. on May 20, 2019
  7. Good job

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    The technician was excellent but the person who set the service was rude and didn’t wanted to send him. It sounded like he was drawsy. Never the less willow continue doing business with you company
    QUEBRADILLAS, PR
    May 02, 2019
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  8. Excelent service

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    Very happy!!
    HATILLO, PR
    April 19, 2019
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  9. Greate service

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    I used them and so happy
    CAMUY, PR
    April 08, 2019
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  10. Overall rating

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    December 11, 2018
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