Pittsburgh, PA repair reviews

tech was on time and job was done in less than an hour.

I was so happy that the technician was able to repair my oven!

Service provider called in advance to notify of his arrival and was quite challenging to me as he pressed me to seek warranty services from the MFR which was not needed or appropriate. he was also quite challenging with my husband who was on site to receive him and he was equally difficult at the start of the actual service call. But once he started to do the actual work he was extremely competent and helpful.

Took a while to get an appointment but did a great job when they did

Good job well done

The overall management by SHS of service was a disappointment because I received the part within a few days, had an appointment scheduled for the next day and no one showed up, nor did I receive any text from SHS that they were not going to keep the appointment. I had to wait another week to get a service appointment, after I had to call and find out what the status for a service person. The first service person was on time, courteous and came to the same conclusion I did of what required repair. The part came on time when ordered. The second service person was late due to his company van breaking down earlier that day. When he arrived, was quick to complete repair, was professional and a very likeable person. Was happy to finally be able to wash clothing. The poor rating is not for the service personal as they were very professional and excellent, but on the Management Company themselves for poor communication.

Very happy to have a useable oven again. I fired it up the next day for some tasty foods.

ALL GREAT...

Our service pro was extremely knowledgeable and very courteous. A very nice person.

After setting (5) return appointments, my dryer still has not been repaired. Our repair appointments are constantly being cancelled and rescheduled after waiting 2 full months.