Langhorne, PA repair reviews

While the Repairman and the work done were exceptional, the time I had to wait to receive all of the parts was unacceptable. this was the second time the washer had to be repaired and it was exactly a year later that the part gave out that was replaced in 2017. I would think parts should last longer that one year.

Sears rept. arrived at 9:35 a.m. on October 3, 2018. He did an excellent job of doing the annual check-up of my Central Air.

Been out several time and my fridge still does not work 2 months is a very long time to not have a refrigerator

Happy that my refrigerator is fixed and my ice maker is also working.

First problem is that they sent 3 big boxes to the house a week before they came out,the biggest box was about 3'x4'. Then they came out the first time then said that all the parts weren't the.they cancelled the the next appointment. the 3rd visit they fixed the machine but left the old parts.what am I supposed to do with these parts. The only reason I gave them a 2 score is that they fixed the washer. the reason we bought the washer at Sears was the service. I could have bought the same thing for the same price anywhere. I will never buy a appliance from Sears again.

I couldn’t say enough about my technician Damian. He was on time and super nice. My dog became his best friend! He let my dang be his “helper”. He fixed my problem in no time. Great service all around

The service was fast accurate and professional. The service man was a personable, knowledgeable and professional.

Mult things going wrong with 2,5 yr old fridge. Techs misdiagnosed. And can’t make a permanent fix. So far sears hasn’t stepped up and stood behind their product. No resolution.