11800 SE 82nd Ave Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.4/5 (173 reviews)

Laurie P

July 11, 2025

The service guys were nice and knowledgeable (Benjamin and Daniel) the AI communication was full of mistakes and made it more difficult for the technicians.

Source: Google

Customer service response - Thank you for the 5-star review, Laurie! We're glad to hear Benjamin and Daniel were nice and knowledgeable, and we apologize for any issues with the AI communication.

Sears Home Services on July 10, 2025

David C

July 11, 2025

James was friendly, knowledgeable, and very communicative. He got right down to diagnostics, likely causes of the issue, and then realistic repair/replace scenarios. I really trust him. He was excellent.

Source: Google

Customer service response - Thank you for the 5-star review, David! We're glad to hear James was friendly, knowledgeable, and provided excellent service.

Sears Home Services on July 10, 2025

Darlene R

July 08, 2025
Source: Google

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on July 08, 2025

Eric H

July 03, 2025

Fantastic

Source: Google

Customer service response - Thank you for the 5-star review, Eric! We're happy to hear you had a great experience.

Sears Home Services on July 02, 2025

Scott S

July 01, 2025

I was lucky to find someone to check out our failing refrigerator on the same day I scheduled a service appointment. He checked it out and told me my options to repair or other. Thanks again for expediting the service call so I can go on from there.

Source: Google

Customer service response - Thank you for the 5-star review, Scott! We're glad we could expedite your service call and provide you with options for your refrigerator.

Sears Home Services on June 30, 2025

Andrew V

June 30, 2025
Source: Google

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on June 30, 2025

Karen H

June 29, 2025

Personable, knowledgeable, and didn't waste time. He gave me pointers, that I needed, to maintain longevity of my laundry appliances.

Source: Google

Customer service response - Thank you for the 5-star review, Karen! We're glad to hear the technician was personable, knowledgeable, and provided helpful maintenance tips.

Sears Home Services on June 29, 2025

Gary D

June 23, 2025
Source: Google

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on June 23, 2025

Margie M

June 23, 2025

Very informative and helpful. Fixed my issue quickly!

Source: Google

Customer service response - Thank you for the 5-star review, Margie! We're glad to hear the technician was informative, helpful, and resolved your issue quickly.

Sears Home Services on June 22, 2025

Renee T

June 17, 2025
Source: Google

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on June 17, 2025

Average Rating: 4.4/5 (173 reviews)
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