Springdale, OH repair reviews

Our repairman knew exactly what the problem was and ordered the parts. After the company allowed him to come back he did a fantastic job. Your service that does scheduling department sucks we were without a working fridge for 10 weeks!!

The price listed on the website stated 139.00 to come out and work on the lawn mower and 139.00 for the sno blower, which would be applied to any repairs. The technician could not get the snow blower working, stated we needed new gas and a stabilizer and charged $280+. He did pump out the old gas, but had to spend more time on his pump trying to figure out why it was leaking gas all over my driveway that he actually spent on the snow blower. We filled it with new gas and used a stabilizer the next day and the machine still does not work. THe riding lawn mower needed a new battery. This took the technician less than five minutes to determine, and to replace our battery with one from his truck. And this was all he did with the riding mower, did not check anything else with it.For this little amount of work, he was going to charge up $460+ dollars, only $81 of which would have been for the battery. Nowhere was there any indication of the initial 139.00 being applied to either machine. The website provided misleading information, the charges they tried to hit us with we outrageous, and the technician that was sent was sub par at best. Very displeased and when I called to complain about all of this, after being on hold for 15-20minutes, the supervisor I was speaking to hung up on me after I requested her to stop interupting me and please let me finish. We will never use nor recommend Sears to anyone!

Great service, Tim had the part we needed on his truck so he was able to fix our refrigerator immediately.... Thanks Tim

Did a great job

My ice maker wasn't working in our refrigerator. A technician came out and realized we had a leak in our waterline. Job well done and saved us from a lot of water damage on our wood floor! Ice maker works great now

Sears came to my house and did an excellent job. They identified a leak in our water line which was keeping the icemaker from working. They repaired the line in a very short period of time, and now the icemaker works great! Very professional job -

Excellent service! Appreciated multiple phone calls letting me know his schedule that he was running behind which isn't a problem as long as it's communicated.

a Gentleman (Jeff) came out to repair out mower he was very kind and did a good job! clean up the area and was very kind to talk to, Thank you so much for such a good job!

Did not take the oven out just said is a problem with the electric outlet and 240v circuit And to call an electrician That was done today no problem with the outlet I wasn’t home otherwise I would not have paid the diagnostic fee sears said will give me a refund

Service above and beyond expected