Piqua, OH repair reviews

All Reviews are from verified customers of Sears Home Services.
4.2 out of 5 stars

1–10 of 50 Reviews
  1. great service

    Overall rating

    see details
    my refigerator drain was plugged for the frost free freezer and the repair was simple and easy .
    PIQUA, OH
    September 12, 2022
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
    Dear Kathryn, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
    Sears Home Service on September 15, 2022
  2. Very helpful

    Overall rating

    see details
    He helped us evaluate cost of repair vs replacing the appliances
    TIPP CITY, OH
    January 07, 2022
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
    Dear Kathyrn, Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family. Thank you, Bob K Sears Member Services
    MSO offline on January 09, 2022
  3. Repair guy complained a lot

    Overall rating

    see details
    Repair guy complainted about parts and questioned that the refrigerator was under warranty.
    FORT LORAMIE, OH
    February 21, 2021
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
    We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
    CS Offline on February 23, 2021
  4. Good service

    Overall rating

    see details
    Repair man knew what he was doing. About $390 in labor for just over and hours on site is outrageous. I bet I was charged for him going to Dayton for the part he didn’t have on the truck.will look in the future for another company to fix my appliances.
    TIPP CITY, OH
    March 21, 2020
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
    Thank you so much for taking the time to share your experience with us. We are so sorry to hear that this process did not go the way you were expecting. We sincerely appreciate and value your feedback. Thank you.
    SHS Social Care on March 24, 2020
  5. Very good service

    Overall rating

    see details
    Came this week, very courteous, friendly, took health concerns seriously.
    COVINGTON, OH
    March 19, 2020
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
  6. Great service!

    Overall rating

    see details
    Serviceman was friendly and knowledgeable
    TIPP CITY, OH
    March 19, 2020
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
  7. tech was good, Sears call center very bad

    Overall rating

    see details
    No wonder Sears is selling out, no loyalty to customers
    PIQUA, OH
    March 19, 2020
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
    Thank you, Jeff, for taking the time to provide us with your rating and review. We are sorry to hear you have not had a good experience with us. We would like to hear more from you regarding this matter to see how we can help. Please lookout for an email from our Care Team. Thank you.
    SHS Social Care on March 23, 2020
  8. Great service

    Overall rating

    see details
    Repairman very professional, thorough and friendly
    TIPP CITY, OH
    March 19, 2020
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
  9. Quality work and service.

    Overall rating

    see details
    Specialist AD knew what was needed to fix our refrigerator correctly and did it.
    TIPP CITY, OH
    February 09, 2020
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
  10. Outstanding job done

    Overall rating

    see details
    Did an excellent job, will use in the future if necessary
    TROY, OH
    December 02, 2019
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse