Boardman, OH repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 88 Reviews
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Arrival On Time. Experienced Technician. Sears is very excellent at communicating, keep informing you the service date, and have a tracking system that you can see tech's location on the map.Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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Very good service, and quick & efficient.Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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The work was great and I was able to get some iceThank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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The female operator explained the charges of the repair & what to expect when he got to my home. She explained the 99$ included the tech to come out & give me a diagnostic. The service guy came out & he was great. At the end he mentioned he had to charge me another $40 for the diagnostic test he ran. I was told that it was included in the $99! So now my bill was $140 when I was told it was going to be $99 for the service I agreed to. It was WRONG!Dear Mark, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
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Bib did a great job diagnosing the problem with our washer and repairing it within an hour's time. Thank you Bob!Dear Amanda, Thank you for taking the time to leave us your rating. We love to see that you had a wonderful experience and that your Technician was able to provide you with the quality service we strive for daily. We appreciate your business and look forward to assisting you in the future.
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Service was easy to book. I was kept up to date on the arrival time and the repair was finished quickly. Everything was explained to me and I was shown the broken part. Washer running great now!We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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I was happy with the service man. But to get to that service was very difficult I was on the phone for 30 minutes to get an appointment. I was transferred to three departments before I got appointment.Dear Sharon, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
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You can not get part. I have waited for resolve for over 2 months and filed a claim for replacement. Your communications and phone service are totally unsatisfactory and inefficient. You dont even know there was no visit.Dear Mary, Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team. As per our records we see that replacement has been processed under Authorization Code # 4766-41504569 for further assistance we request you to contact PABA Protection Agreement Benefits Administration at 800-927-7836 to claim the replacement and the Hours of Operation: Mon-Fri 8am-6pm CST / Sun & Sat Closed.
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Great Service! Knowledgeable, friendlyHello Robert, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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Repairman called ahead, showed up on time and completed the job quickly and efficiently, explaining what the problem was so it could be avoided in the future. We are very happy with the service.Hi Michael, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!