Lakewood, NY repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 139 Reviews
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He was here 3 days ago to fix the dryer, but it failed 3 days laterDear David, We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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I was told what to do to the fridge to fix it in the hot weather , and it worked. :)Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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Tech was very helpful Phone people was not satisfied with they don't understand at times when trying to explain thingsDear Henry, Dear Henry, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
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Not only was the service down quickly and professionally the technician was most courteous and then swept up the work area when he was done!Hi William, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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The tech was efficient and personable. He left no mess and fixed the problem.We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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I had them last year and very satisfied with the serv6Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!'
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The repairman sent did a good jobDear Robert, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Service person was very informative and personable. Repairman on schedule to come handed us off to another repairman closer but then the second repairman had an emergency and handed us off to a 3rd repairman. He arrived after 5 pm since he already had a full schedule.We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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On time, efficient, professional.Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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This service appointment turned out to be very disappointing...After talking to the MFG rep it was discovered that the service man ,even though he was pleasant seemed efficient ,he was not a MFG authorized repairman and any repairs or parts he would have ordered and installed into my appliance would have voided the warranty on my machine...The part to repair it was not a MFG part and he also did not check to even see if that part was under warranty , which it was ,by Mfg...He also put the machine back together and left a part laying in the floor...I feel my money was taken in error and this was a deceptive practice. .And would like to have it refunded to me.....There is no qualified MFG repairman in the area ,according to the MFG company rep..Hello Tom, We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.