Kingston, NY repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 148 Reviews
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Frank, my Sears Technician, was excellent! He is professional, friendly, and does a thorough job!Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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The gentleman who came by was knowledgeable, helpful, respectful- 5 stars for him. However, the policy where we had to pay nearly 200 bucks for the visit, only to be told that it was not in your company’s capacity to order the part and make the repair, seems unfortunate in the least.Dear James, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
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Thorough and very pleasant.Hello Mariann, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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Bryan was great and super fast!Bryan was great and super fast!
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the dryer was not fixed properly. Now It's going on two weeks with out a dryer!!!!!!!! Not a happy customer. They have to come back and get it right!We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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The technition Robert, was informative, professional, and performed great workmanship and customer service.Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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Nice to see a service that meets your expectations of professionalism and expertise
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They did a wonderful job
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Technician was friendly, polite, knowledgeable, helpful
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Called on Monday at noon and was given an appointment NEXT DAY after one. Tech arrive by two and had my oven up and working in an hour. GREAT TECH!! Clearly explained problem and actually explained difference between Master Protection Agreement and Home Services contract so I renewed all with the New Home Services Contract. Thanks Yon