De Witt, NY repair reviews

Great service

My washer needs a new rubber gasket - it’s coated with mold and mildew stains and is generally just slimy and disgusting - not covered under expensive warrantee! Dryer cleaning was overcharged.

Came on time, did the service, offered advice on the mechanics of the refrigerator, the problem we had and annual preventive maintenance.

The repairman was very knowledgeable, friendly and on time. Overall, we are very satisfied with the service we received!

We called and received excellent service that same day.

The service person was professional and efficient.

The repair man was excellant but you could use some help in the phone area, my person was very hard to understand and asked me the same question many times, I asked her to change my phone # but she did not even after asking me the new number 3 times. And this stupid black box keeps popping up while I am typing

The tech arrived and examined the problem with the dishwasher, as previously reported to him. He said the entire top rack roller assembly had to be replaced. He was unable to fix the issue because the part he brought with him was not for our model appliance, and that the part would be ordered and shipped to us for an easy customer install, and he did explain the procedure before he left. However, it was obvious that the tech had analyzed the problem beforehand, and I feel that the correct part should have matched the model to be examined before his response. That would have avoided any further delay in resolving the problem.