Henderson, NV repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 187 Reviews
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Took a month before someone even came to look at it. Had to order parts. Waited another month. Parts didn’t fix it. Ordered more parts. Waited another month and half. Still didn’t work. Now STILL waiting to get my fridge working!!! FIVE months with no fridge and no ending in sight!!!
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I used them two weeks ago. Had to wait for the part to come in. I was pleased with the repairman who came and installed the part.
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Did a great job.We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears PartsDirect for your part needs!
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The repairman Steve was so pleasant explained everything he was doing. He was quick & efficient & left no messDear Louise, We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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I was very happy with this serviceWe are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears PartsDirect for your part needs!
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Steve was awesome in explaining what was happening. Would use him again in a heart beat!Thank you for sharing your great rating! We thank you for choosing Sears PartsDirect and hope you recommend us to your friends and family.
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The part was $54.94 and the labor cost was outrageous. $381.00 !!!! Way too much. It was meant to encourage us to sign up for your warranty which I do not want.Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
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Easy to book online. They keep the service calendar current. They kept me updated with a reminder text and email. They updated me that day to narrow down the service window as it got closer. The techs wore masks and kept my house clean. They were respectful. The techs told me how to prevent the issue in the future. I will definitely use this service again.Dear Emily, We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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Great Expedient Service!Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Fixed problem. Very overpriced for a fifteen minute repair. Tried to change my appointment time at last minute.Dear Member, Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected in regards to cost of the service. We appreciate any and all feedback from our Members and will share your experience with our service team.