Farmington, NM repair reviews

We were very pleased with Sears' service. Rep explained things clearly and offered very helpful tips on how to keep dryer working at best efficiency. He was also very cordial.

We used Sears service for two appliances, and we were very pleased with the quality of the work as well as the information provided by the service person. Highly recommend Sears service.

did a good job

The technician came and tested the HVAC unit and determined everything was working. He said he thought there was a problem in the vent and duct system. Because he did not work on the vent and duct system, I had to hire a local business to check out the vents. They found that all the vents and duct system were open and fully functional. This technique looked into the HVAC unit and found that almost all of the coils were covered with debris. He said that they should have been cleaned when the Sears technician was here as part of the servicing and repair of the unit. I had to pay 138.00 to find out the Sears technician did not do his job. I have scheduled another Sears repair appointment. I would like to be reimbursed for that cost.

We had a sears tech come out at least 3 times over the last year+ and he did nothing to fix the washer. Nice guy, but didn’t do anything. Josh, came and immediately knew what was wrong and fixed it in a timely manner. I didnt have to wait a month like the last few times! Wish I could call him every time we have a problem. I would not recommend the sears technicians.

21 days from call to repair on a water heater. Worked for 5 days then failed again. Now being told it will be a whole month for another appointment. Unacceptable.

my repair person knew exactly how to look for the problem and solved the issue quickly

Came once and never returned had two follow up schedule appointment both were canceled it’s terrible to have to take time off and wait and never even show up I still haven’t got my washer machine work now there going to replace the whole washing machine it’s been ove 5 weeks and still no washing machine terrible service for sure

For energy efficient this dryer takes 1.5 hours. Told different thins again by different people. Will try what he said and hope it works.

I’m told different things by different people for 3 years now and I still have pronlems