Woodbridge, NJ repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 191 Reviews
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2 months waiting for repair.sears send receipts as if they have comento take care of the problem, but no body shows up.WILBER M, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team. Further, we see that the Range has been repaired under Service order #41791709 on 06/17/2020. Are you currently still having issues with the Unit? If so we can help set a new service appointment, please email us at homeServiceReviews@transformco.com.
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they checked my air conditioner - Everything worked out ok -Hi Nancy, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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I went online the day before and got a service man the next day, didn’t think that would happen, but it did and I’m happy. I did get a text that he was on his way, but he didn’t show up for 2 hours, only small problem.
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Great service. Explained everything
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I was very satisfied with the quality of the repair provided and the repairperson even offered to replace my washing machine hoses since they were old and in need of replacement, so he did so, going above and beyond the call of duty, and therefore saving us a future service call to replace those hoses. My only constructive criticism is that the repairperson tracked quite a bit of dirt and mud into our home, including on top of the washing machine, into a nearby laundry basket, and even on the handle of our laundry detergent container. This could have been avoided if the repairperson had a pair of shoecovers to put on once he entered our home or even if he had an extra pair of shoes with clean soles meant for indoor use only. Thank you very much.
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They fixed my ice maker but had to come twice.
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When I called to request a service call, the person I spoke to could have shared that the computer in the washer may need to reset for normal service to resume. The technician was here for about 15 minutes and basically turned the washer on and it worked. Prior to us calling we did do some trouble shooting reset the machine which we were instructed to do via online and it did not work. When the technician came in it worked and his root cause was it has a computer that most likely had to reset. So I paid $94.90 for someone to tell me that which is absurd. I rated repair expertise and Care & Clean Up 1 star because there was none
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The man was very helpful
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The service professional had no knowledge except suggesting replacing the machine since repairs are expensive. $89 service call - wastes.Hi Kams, thank you for taking the time to send your feedback. We apologize for your repair experience leaving you feeling this way.
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Joseph completed my snowblower tune-up quickly and efficiently.