Woodbridge, NJ repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 201 Reviews
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Everything was taken care of and now I have no problems. Thank YouHello Karen, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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This is my first time using the repair service for my refrigerator.We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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Technician very rude , he didn't do service he just opened refrigerator door and said every thing good, I said please Vaccum lower side because last time sears technician did it. I have full insurance for my refrigerator with sears. I request him refrigerator three shelves broken please order because I called sears customer service he said I am sending technician he will order for you but technician said it's not my duty call sears. I have appointment window 10:00am to 02:00pm but no body show .I called sears he give me next tech phone number, I called them then he said he is sending technician. Technician came 04:30pm and he very rude person I never seen like this person.Hello Dilbag, We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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Very satisfiedHi Celia, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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You need to have sears tech instead of outside vendors i am haviing big issues scheduling and operators are unable to jelp I have been you customer for 20 yrs and its a disgrace that o have to jump through hoops and still get no where Matthew is very good but if thereareonly 3 sears tech available its not fair on customer sHI JAIMINI ,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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Had to wait 2 weeks for an appointment. First technician came, did something, left, stopped working in a half an hour. Second Technician came a few days later without a mask. Said the AC was a plumbing problem - it is not. It was installed the way it is with a permit and has worked for years. Left without doing a thing.We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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service is great. the technician that came to service the unit was very prompt and professional. he offered a sealant for the unit that should resolve the problem going forward.Hello Providad, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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I am very happy with the service and I know I can count on your company to help with any future repairs.I am very happy with the service and I know I can count on your company to help with any future repairs.
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Two other technicians that came before didn't even take time to understand the problem. John spent time diagnosing issues and resolving them with care.Two other technicians that came before didn't even take time to understand the problem. John spent time diagnosing issues and resolving them with care.
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Sears had to call a different repair company. Waiting for them to comePAULA E, we are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further, please email us at HomeServiceReviews@transformco.com with your name, address, and phone number associated with your account. Thank you.