Ocean, NJ repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 355 Reviews
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They were pleasant and knowledgeable.Hello Janis, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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I was charged $398.67 for an initial visit only. I have put a dispute in to get a refund on my credit card. I should have only been charged the $109 initial visit. A 2nd visit never happened and no parts were ordered.We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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Service tech was excellent! Efficient, polite and knowledgeable!Hi Gerald, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Filters were cleaned by us on regular basis. His check very superficial.We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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He checked very little of the range operation. In a big hurry to leave.LINDA R, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
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The entire test was just warming a cup of water. Did not test any other functions.Hello Linda, Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team. As per our records we see that the status is complete for Service Order # 8380-41812688, we request you to contact PABA Protection Agreement Benefits Administration at 800-927-7836 to claim the dispute and the Hours of Operation: Mon-Fri 8am-6pm CST / Sun & Sat Closed.
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He did a good job of cleaning out the debris from the disposer.We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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Did not check the filters (water and air). He was more concerned with taking picture of unit and the name plate. Did not clean or check anything.LINDA R, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
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The service person was nice. I am just not happy how many times Sears overcooks and does not come I had to take a day off of work for no reasonHello Beth, We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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Everything went well except the schedulingHello Lilian, Thank you for taking the time to leave us your rating. We love to see that you had a wonderful experience and that your Technician was able to provide you with the quality service we strive for daily. We appreciate your business and look forward to assisting you in the future.