Mays Landing, NJ repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 245 Reviews
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bait and switch. told no charge for 2 year old refrigerator with bad compressor under warranty. then tech wanted 180.00 before even being able to look at refrigerator. multiple phone conversation inre issue. refrigerator has been down for over a month now and still waiting for repairs!!!!!We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you. We would be happy to see what we can do for you!We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at homeservices@sears.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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My appointment was a month after my refrigerator stopped working. I had to rent a fridge for that time and there is no reimbursement. Especially disheartening when I have read of so may compressor problems with the Kenmore Elite. Fridge was only 3 years oldLINDA W, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
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Have always given me excellent service and adviceHello Pat, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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Unfortunately, the technician couldn't find anything wrong with my washer. It wouldn't make the disturbing noises while he was here. He did check everything out and it all seemed fine. He was explaining what he was doing as he was doing it and why. He made a few suggestions and said if it did make the noise while he was there, it was probably nothing to worry about. He eased my mind. The day after I did several loads of laundry and the sound appeared during the last load of 4. Maybe that's the key. It gets tired after 3 loads!Hi, JOSEPH P, we would like to provide you with some assistance regarding the Washer issue you are having. Are you currently still having issues with the Unit? If so we can help set a new service appointment, please email us at HomeServiceReviews@transformco.com with your registered phone number and e-mail address.
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Job well doneHello Melanie, Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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I used them a week ago and my washer is fixed.
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Found the problem quickly, and did the repair.
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My dryer could not be repaired. Refurbished parts were sent twice and each time the dryer did not work. According to my protection agreement, my dryer is to be replaced. We have not had a dryer for approximately a month now. I am still waiting to hear how my dryer is to be replaced. Needless to say, i am extremely unhappy
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Service man was great but I had to wait 10 days for an appointment.
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Great service and great professional and knowledgeable technician. Very impressed!!!