Hackensack, NJ repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 235 Reviews
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I used it a few times but this one was the worstDear Teresita, We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at Homeservicereviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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I will never recommendDear Mary, Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
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Never called back to reschedule my appointment that SEARS never came on December 27th. It's going to be 2 months this week, and I paid 300 for nothing.Dear Yaneth, We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at Homeservicereviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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I’ve had 3 service visits to date, and my dishwasher repairs still haven’t fixed the problem.Dear NJ, we are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further, please email us at HomeServiceReviews@transformco.com with your name, address, and phone number associated with your account. Thank you.
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I was happy to find an efficient, timely and experienced technician. I have already made another appointment for another appliance because I trust themWe are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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Labor fee was significantly higher than other local repair. Was disappointed that part was not available...had given a description of issue that had pointed to the part needed. Had to be ordered at service call. Based on research the replacement should take less than an hour but labor fee is $200+!!! Will look for reputable local appliance repair service at a more reasonable labor cost.Dear Virginia, Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
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Nothing special. Service was average at best. Nothing like the Sears used to be.Dear Tara, Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
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We were very happy with the service provided by the technician. He was friendly, knowledgeable and professional.Dear Estelle, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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I had used them before and have always been pleasantly pleased.Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Technician came after the 4 hour window and the dryer STILL doesn't workDear Roni, We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.