Winston Salem, NC repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 160 Reviews
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OFFERED MODEL AND SERIAL NO. TO BOTH INITIAL REQUEST PHONE CALL AND REPAIR PERSON-RESPONSE-WE HAVE IT.............REPAIRMAN GETS HERE LOOKS-UP PARTS,,,,"OBSOLETE, THAT WILL BE $79."..........SOURED MY TRUST IN EVER USING SVC, AGAIN...........INITIAL CALL-IN FOR REPAIR--ASIAN ACCENT WAS MOR SET ON SELLING ME WARRANTY THAN ADDRESSING MY ISSUE!HI Jack,We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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Took care of our problem in an innovative fashion. Drew has been here before and spent hours fixing a major problem. I know it is more expensive than other services but he is worth it and solves your problem.Hi Carol, Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected in regards to cost of service. We appreciate any and all feedback from our Members and will share your experience with our service team.
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Repairman great. Sears terrible. Couldn’t get on phone. Promised appointments that didn’t show. Did not warn us.Dear Philip, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
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I called other repair services before I found out about Sears. There was a week wait. Called Sears and got same day service.Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family
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No problemHI GAYLE ,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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Tech was courteous & professional. The polar opposite of scheduling personal. Too bad scheduling can't be as easy as service to deal with.Hello Scott, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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The tech was courteous, competent, & professional.Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Friendly and fastThank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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The technician was very helpful and kindHello Dinah, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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I've been rescheduled 4 times to have my 3 year old kenmore elite refrigerator repaired. They sent the parts to my house but continue to no show.We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.