Raleigh, NC repair reviews

They got the problem cleared up and parts ordered right away

Will call and use again

Refrigerator did not require repair when service man arrived,

I have my washer checked one time each year. But this is the first time that the Sears rep. also vacuumed up the lint around and under the washer. It needed it and I did not know!

Both men who came to work on my Samsung refrigerator were very knowledgeable and very courteous and did a great job.

Guy came, spent about 2 hours working on the ice maker and still didn’t fix it. Didn’t tell us he was going to turn it off so we could put stuff in cold bags, and took a towel used to keep parts off the floor, from the floor, to the fridge shelf, and then onto our cooking counters. Didn’t clean up much after he was done. Ended up picking up ice chunks and styrofoam off the floor. We have a infant that is crawling, so clean floors is required. The guy was very friendly though and kind.

Poor customer service.

Repairman went out of his way to go pick up a needed part and finish my repair in one afternoon. Very pleased with professionalism and speed of service!

Jonathan came on time, had all necessary tools and parts, worked quickly and neatly, was polite.

Very courteous and knowledgeable.