Cape Girardeau, MO repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 91 Reviews
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Was charged the $99.50 even thought I was a member to the sears service planDear Eileen, We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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Husband said he had to pay $99.50 before the repair man left. Although I was supported suppose to $49.00 a moth to cover repairs. He did fix compactor, but was disagreeable has for as personality. So I was to make sure you cancel any charges to my credit card. do not want to deal with this ever time I need something worked onThank you, EILEEN , for taking the time to leave us your rating. We are sorry to hear that you did not have a positive experience with Sears PartsDirect. If you would like us to look into your situation further for you, please visit www.SearsPartsDirect.com and click the chat option on the bottom right corner to speak with a PartsDirect chat representative.
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The repair was completed but not after much debate and haggle over the cost. The fridge is over 10 years old but the problem was a defect with the water valve for water and ice maker. Tech informed me of this. . QQuoted me a price for the repairs which I thought was extremely high. Cancelled the work order in case we wanted to call the mfg about this issue. We neded up having it fixed and then the tech charged me a $100 more then originally quoted. I was not very happy to say the least. I would like to speak to a Sears Agent about this bill. I had singed u for special promotion on trip charges and discounts but did not seem to get any of thismThank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
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Used them a few day's ago and glIdi I did.We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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he fixed issueThank you so much for your 4-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Techs are awesome. Cost for repairs to fix a simple switch that took the tech 15 to fix are ridiculous.Thank you so much for your rating! We are happy to see that you had a great experience. Thank you for your business!
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My appointment time 8:00 am - 12:00pm they was 4 hours lateDear Alice, We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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They did my yearly maintenance inspection.We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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He nice, Courteous, and eager to do his job.Dear Rosa, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Fixed our hot water heater. willing to work longer than work quitting time to finish.Dear Elaine We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!