4101 W Division St Reviews
Showing most recent reviews from verified customers of Sears Home Services
Augustine O
Eileen J
Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on June 30, 2025
Justin W
Ben was great when he came to fix our refrigerator. But the customer service for A&E Factory service was the absolute worst. Couldn't get a hold of an actual person to find out why we were rescheduled 3 times. We waited 6 weeks from the first appt and diagnosis to getting the actual repair done.
Customer service response - Thank you for your feedback, Justin! We're glad to hear Ben provided great service, but we're sorry for the scheduling issues you faced. Please contact us directly so we can address your concerns.
Sears Home Services on June 29, 2025
Jennifer I
Jeffrey was very helpful and gave me great tips on how to keep my washer running longer. He was great!!
Customer service response - Thank you for your review, Jennifer! We're glad to hear Jeffrey was helpful and provided you with valuable tips for your washer.
Sears Home Services on June 25, 2025
cindy J
He was great, fixed the issue and explained everything
Customer service response - Thank you for your review, Cindy! We're glad to hear our technician was great and provided clear explanations while fixing the issue.
Sears Home Services on June 25, 2025
Karen L
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on June 15, 2025
Carolyn S
Jeffrey was knowledgeable and was able to repair my washing machine quickly and efficiently. Also, helpful in letting me know I was using too much detergent.
Customer service response - Thank you for your review, Carolyn! We're glad to hear Jeffrey was knowledgeable and efficient, and that his advice on detergent use was helpful.
Sears Home Services on June 10, 2025
Maria M
Happy with service, thank you.
Customer service response - Thank you for your review, Maria! We're happy to hear you're satisfied with our service.
Sears Home Services on June 10, 2025
Jason G
Jeff took his time to do what he could to get our dryer repaired! Happy with the results
Customer service response - Thank you for your feedback, Jason and Jess! We're glad to hear Jeff took the time to ensure your dryer was repaired to your satisfaction.
Sears Home Services on June 03, 2025
Ms'Meka B
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on May 27, 2025
