St. Cloud, MN repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 50 Reviews
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After requesting service, we got an appointment in 2 days!Dear Janice, Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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We were always kept informed about when the service man was coming and he came on timeDear Jonl, Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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Good job! Coverage expensive ….We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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Work done very efficientlyWe are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears PartsDirect for your part needs!
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Works GoodDear Rebecca, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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I asked to have service done on my refrigerator and when service arrived it did not get cleaned. When he ordered parts that I needed the wrong parts were ordered. My refrigerator never did get fixed. My service agreement has now expired and I will not renew. I would not recommend anyone get the service planDear Cindy, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
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Great Friendly Service!We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know, we appreciate any and all feedback. Thank you for choosing Sears Parts Direct!
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I set up service for my folks and it sounds like the repair person was fairly apathetic. My folks are older and could have a little more assistance. It was just a filter issue. The repair person gave them the part number as it was only a filter issue and them charged them $114 for thatDear Richard, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
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The communication regarding techs arrival was appreciated.Dear Tammy, Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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MY REFRIDGERATOR IS STILL NOT WORKING AT ALL THE SERVICE TECH IS A VERY NICE PERSON BUT THE QUALITY OF THE REFRIDGERATOR IS JUNK. THIS IS THE SECOND REFRID I'VE HAD FROM SEARS AND THEY ARE JUNKDear Keith, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.