Minnetonka, MN repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 271 Reviews
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We had the original repair evaluation August 31 and the compressor replacement was to take a couple of weeks. There was no feedback in the interim until the the replacement was made late September. Also the refrigerator has scratches on it now.
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They sold us materials before the visit that we're not able to be used when the technician was here. Respectfully and courteously have tried calling seven different times to find a resolution and they keep hanging up.HI JHLH,We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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The assessment and repair are completed. Glad to have the light working again inside the refrigerator. It was frustrating to have the first person who assessed the issue and order the parts contradicted by the person who arrived to install them. In fact, we have extra parts that were ordered and paid for that we were told to either keep or throw away because they weren't needed. Sure, that can happen, but it also seemed wasteful and the tech was cavalier about it.Dear S, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
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This service order started in August it is December 18th and were still not workingHi Stephen, Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team. We would like to inform you that Service Order # 42151750 is scheduled for service on 12/29/2020. We request you to please wait for the service to be completed for one of our technician to resolve the issue.
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The Sears person was efficient and had the parts to repair it fast! Very pleasedDear DIANE L Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Quickly fixed my refrigerator with a warrantied compressor and now working great But since repair my RO water line to refrigerator now leaks.Hi Larry, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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gSercie technician was effective and very efficient. Service call was an annual warranty maintenance checkup. Nice jobWe are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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Outstanding customer serviceHi Renana, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Thanks good jobHI Deggie,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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Consistently Great ServiceThank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!