12431 Wayzata Blvd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Major B
Our furnace was making a noise and Royce fixed it fast. He knows his stuff. He was fast and professional.
Bonnie L
We canceled the service call and Jeffrey responded promptly.
Customer service response - Thank you for your feedback, Bonnie! We're glad to hear Jeffrey responded promptly to your cancellation.
Sears Home Services on May 22, 2025
Malcolm F
The Service Tech was honest and upfront. He assessed the issue quickly and explained the diagnosis thoroughly. He also gave me helpful information about the product.
Customer service response - Thank you for your positive feedback, Malcolm! We're delighted to hear our service tech was honest, thorough, and provided helpful information.
Sears Home Services on May 20, 2025
Dylan E
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on May 18, 2025
Jerry S
Need a phone number to talk to a real person. Good service, poor tracking of appointment.
Customer service response - Thank you for your feedback, Jerry! We're glad you received good service. For assistance, please contact us directly through our website or call 1-800-469-4663.
Sears Home Services on May 18, 2025
Farid C
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on May 05, 2025
Shelley P
The technician was very friendly and knowledgeable. Thanks for the great service.
Customer service response - Thank you for your positive feedback, Shelley! We're delighted to hear our technician was friendly and knowledgeable during your service.
Sears Home Services on May 04, 2025
Dawn B
Very thorough, experienced mechanic. Very personable, patient. Taught me how to operate tractor mower.
Customer service response - Thank you for your positive feedback, Dawn! We're delighted to hear our mechanic was thorough, personable, and helpful in teaching you how to operate your tractor mower.
Sears Home Services on May 01, 2025
Kyle B
Super fast, on time, super efficient. Great service
Customer service response - Thank you for your positive feedback, Kyle! We're delighted to hear you were pleased with our fast, timely, and efficient service.
Sears Home Services on April 30, 2025
Kevin P
One call, two appointments in 2 states, but at least Jeff made it the same day and fixed the issue today. We previously went through Sears; they ordered the part, tenant said it never showed up they sent different techs and never got the part. Fixed this time though. 3rd time is a charm
Customer service response - Thank you for your feedback, Kevin! We're glad to hear Jeff was able to resolve the issue promptly this time.
Sears Home Services on April 27, 2025
