Livonia, MI repair reviews

The communication from Sears could have been better when they are not able to make their appointment time. When a four hour time span cannot be met then Sears should call or at least email us and let us know. After I called Eric called me to give me a better time when he would be here. The service was fantastic and Eric was a great guy. Very friendly and personable.

Good so fair so good

Fixed icemaker very fast also explained how I could fix it

Very friendly and answered all my questions.

Terrible phone contacts and they didn’t seam to know what they doing plus foreign language problem weird

I had to call for 3 appointments in order to get service. Service poor.

It was a quick repair and works perfect.

Technician was 1 hour late between 9-1 appointment time. Was courteous but repair did not fix problem. Now I need to schedule another service call. Refrigerator has been out for a month. There is no priority on repeat service calls it goes into same area for first time requests.

The technician showed up and did his job very quickly. The washing machine is running well. Thank you

Very pleasant man and knowledgeable