Lincoln Park, MI repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 93 Reviews
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The repair man was very curious and knowledgeable of the work that needed to be preform.Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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excellent service from start to finishThank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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The tech was on time to install a new compressor that was shipped to me. The compressor was installed and appeared to work for about 24hrs, but then stopped cooling completely. I immediately contacted you, was told I could not get an appointment until 10/1, another 3 weeks. So, by that time I will have been without my fridge 7 weeks, and when they do come on 10/1, they will likely need to order parts which will cause another 2 to 3 weeks for a tech to come back and install. I asked for an expedited appointment but you would not do that. I have had service contracts on numerous items with you for 20 plus years and as a long time customer this Very Frustrating.Dear Dave, Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
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Service man, John, was prompt, efficient, and cleaned up after done!Hi Anita, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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This is the same mechanic who serviced our refrigerator during one of the several other times it went out. He is very very good and knows his work. But the refrigerator is a lemon and has had to be serviced a minimal of 9 times since I bought it 5 years ago. Also, I have to wait long periods before I can get a service date. I paid $3,400.00 for this refrigerator including the 5 yr service plan and I have never had this many problems with a refrigerator. Happy with the service tech but totally disappointed with the refrigerator I purchased from Sears.Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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Service was excellent, tech and service company very professional. However, Sears has lost a customer, not that they care. Poor warranty coverage and product.Hi Member, Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected in regards to Warranty Coverage and Product. We appreciate any and all feedback from our Members and will share your experience with our service team.
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I received great service from the service repair man very professionalHello Felicia, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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Service tech was greatDear Barry, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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The problem has not been solved. IT is the 4th time since January that we have tried to get the leak in the freezer fixed. Nothing has been solved and it continues to leak. IT is ruining our new floor!ARMEN D, we are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further, please email us at HomeServiceReviews@transformco.com with your name, address, and phone number associated with your account. Thank you.
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I have used them several times and have always had great service.Hi Christy, thank you for taking the time to leave us your rating! We love to see that you had a good experience. We appreciate your business and look forward to assisting you in the future