Waldorf, MD repair reviews

He was outsanding and went full circle to ensure everything was done right and working.

Was very unimpressed with this service call. When the problem arose, it took ten days to get someone out here, and the technician needed to order parts. It took another five days to get him back our here to install the replacement parts. Appears to be about the norm for their response to our few requests for service compared to the price we paid for this slow service.

On time, explained the problem and fixed it on the spot!

I’m very thankful that I used them a few days ago. The technician diligently worked to diagnose the problem and to fix it, and he explained the situation clearly and respectfully.

The Service person arrived early and that was okay but they tried to take a short cut in the repair of my Washer. The whole process took over 3 hours when if they would have did the repair the proper way it would have take maybe one hour.

Sears always does excellent service. We always call on you all!

I look fwd to the peace of mind in having my furnace checked every year. Wish the tech would have worn booties over his shoes. The ground was wet from the rain the previous day. I really like the notification that the tech is on the way and provides his name.

He found out just what was wrong and who we needed to call to fix the problem

Repair was very professional and the unit is running better than new for the time being, Optimistic. Repairman was very knowledgeable and skilled regarding the installation of over 7 different parts. Thanks, TBG