Waldorf, MD repair reviews

Only concern I had was that Sears changed our appointment at the last minute.

Technician was very knowledgeable and courteous.

Jason was awesome.

Great Competent Friendly Technician

He was outsanding and went full circle to ensure everything was done right and working.

Was very unimpressed with this service call. When the problem arose, it took ten days to get someone out here, and the technician needed to order parts. It took another five days to get him back our here to install the replacement parts. Appears to be about the norm for their response to our few requests for service compared to the price we paid for this slow service.

On time, explained the problem and fixed it on the spot!

I’m very thankful that I used them a few days ago. The technician diligently worked to diagnose the problem and to fix it, and he explained the situation clearly and respectfully.

The Service person arrived early and that was okay but they tried to take a short cut in the repair of my Washer. The whole process took over 3 hours when if they would have did the repair the proper way it would have take maybe one hour.

Sears always does excellent service. We always call on you all!