Salisbury, MD repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 151 Reviews
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Gentlemen came to repair dryer for the SEVENTH time!!!!! Before leaving, I specifically asked, "Is the dryer vent hooked up" They said, "Of course it is". Well, it wasn't and isn't!!!! I am so disgusted that no one can get this right. So now I have to wait a week to be able to use mt dryer, AGAIN!!!!Hi Donna, thank you for taking the time to send your feedback. We apologize for your repair experience. Do you still need assistance? A member of our care team will contact you via email, to assist you further.
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Our dryer repair couldn’t have gone better! Anjelica diagnosed the problem and even noticed another issue and fixed it. She genuinely seemed to care about getting my dryer fixed so I could get back to using it.
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Very knowledgeable technician
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Service was very good but it took to long for the service tech to get back to us after the initial visit
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Quick rsponse and fast service!
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After waiting for almost a month grill still not working. Said they were going to replace it and someone would be contacting me with in 12to 24 hrs. Still have not received a call from Sears!!Thank you for taking the time to bring this to our attention Wayne! We would love the opportunity to take a look and see how we can help out with this. If you would please check your email for further information we will be able to see how we can help out. We appreciate your business and look forward to assisting you with this matter.
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Tech service was great. Your appointment scheduling process needs a lot of work.
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Charged me additional diagnostic fee and 260.00 for less than one hour labor. Also customer service line is awful. No communication notes when calls are placed so no record of discussions with customer. This company has been the worst I have ever dealt with. Now my fridge still does not work after nearly 2 months of dealing with this company.
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Excellent technician and service. Above my expectations!
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We had a 12 p to 5 p window. Sat here all day waiting. Guy calls at 6pm while we are eating dinner, says he was delayed early in the morning which threw afternoon off and will be here in 30 minutes! I agreed and he showed up over 30 minutes later. If he knew early that he was going to be delayed, he should have called. Waiting all day then having dinner disturbed is not ok. Service took all of 10 minutes. I’m glad I didn’t pay for it!