Salisbury, MD repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 193 Reviews
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For the third time they came and said they guaranteed it was fixed this time and the refrigerator never called at all!!Thank you for taking the time to provide us with your rating and review. We are sorry to hear you have not had a good experience with us. If you would please message us with the name, address, and phone number that is associated with this issue please email us at HomeServiceReviews@transformco.com and we will be able to see how we can help out. Please reference this review in your message, thank you.
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Very knowledgeableThank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Technician replaced compressor on 6/6 a $630 repair, which I was told when scheduling that the compressor was cov'd and the cost would be at the most 330.00... Within 12 hours the unit sounded like a freight train, I called Sears the next morning, they would not send a technician out until 6/27. Totally unacceptable!!!! For $660 a technician should be sent out immediately not 21 days later. I will never purchase a LG appliance ever again. Can't get a technician to repair any LG applianceWe are sorry to hear that you did not have a positive experience with Sears PartsDirect. If you would like us to look into your situation further for you, please visit www.SearsPartsDirect.com and click the chat option on the bottom right corner to speak with a PartsDirect chat representative.
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GREAT TECH, SERVICE.Thank you for sharing your great rating! We thank you for choosing Sears PartsDirect and hope you recommend us to your friends and family.
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Thank you.We love 5-star ratings! Thanks for choosing Sears PartsDirect!
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I am glad a friend recommended Sear's service.Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Was charged almost $200.00 and machine still doesn’t work.Dear Mike, We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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I called them and they gave me excellent same day serviceThank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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The first tech came out and knew exactly what was wrong and ordered the parts. Another tech came out to do the repair and while he technically fixed the problem and my washer works… it now rubs and screeches and it did NOT do that before. The tech said he couldn’t identify why it was rubbing but to run the heck of out it because it’s under warranty for 2 more years. I want my washer to be 100%. I will be callingDear Holly, We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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Technician was not knowledgeable on washers. Didn’t really give a full diagnosis of issue. If you going to diagnose something surely you need to open the machine up run some test.We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at {homeservicereviews@transformco.com} and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.