Salisbury, MD repair reviews

Tech service was great. Your appointment scheduling process needs a lot of work.

Charged me additional diagnostic fee and 260.00 for less than one hour labor. Also customer service line is awful. No communication notes when calls are placed so no record of discussions with customer. This company has been the worst I have ever dealt with. Now my fridge still does not work after nearly 2 months of dealing with this company.

Excellent technician and service. Above my expectations!

We had a 12 p to 5 p window. Sat here all day waiting. Guy calls at 6pm while we are eating dinner, says he was delayed early in the morning which threw afternoon off and will be here in 30 minutes! I agreed and he showed up over 30 minutes later. If he knew early that he was going to be delayed, he should have called. Waiting all day then having dinner disturbed is not ok. Service took all of 10 minutes. I’m glad I didn’t pay for it!

They can on time and fixed the issuep

I got sears heat and cooling system in my old house in 1990. Service and equipment very reliable. That's why I purchased Sears equipment a second time

My issue with a microwave took several visits to resolve. The technician was always courteous professional and tried very hard to get me the correct part and get my microwave working again. Very nice service.

We were quite satisfied with the service we received. The technicians were very professional and completed the job quickly.