Taunton, MA repair reviews

excellent work

I scheduled a throttle cable repair and when they arrived they told me they needed to order the part. Yes, I know ... They they made an appointment for 7 days later allowing the part time to be shipped to my home. It did NOT arrive with in a week so they had to postpone the appointment. When they did return they installed the new part and left. I then went to mow my lawn and now the clitch / gears dont work!!! I called within 10 minutes of him leaving hoping that the would simple turn around. Customer Service said they messaged him and he would call me directly which he did not. I simply received an appointment for 5 days later. NOT HAPPY!

I took off the morning from work as my appointment was from 8-12 - 12 came and went and no word from Sears. I called to see if the tech would be late. They said he would be there at 1:30 - not there at 1:30 - called again was told he was on his way. Called again at 3 pm - was told he was sent on a 3hr job and would not be there until 5 - the email clearly stated that if the tech was going to be late, I would be notified. I was not. The tech finally called me and arrived a little after 4 - he was great - a bit over worked but great - other service terrible.

Repair man very knowledgeable did a great job. Arrived right on time.

Good job!!

thank you for the great sears teck,,,and not 3rd,party

I am pleased with the knowledge, patience and professionalism of the technician. My only complaint is that now repair appointments are from 8AM to 5PM instead of 8-12 or 12-5 the way it used to be.

Although it took 2 weeks before a technician came to fix my central air conditioning, the technician who came did an excellent job. He did a temporary repair on the afternoon of Mon. April 13th so I could use the central air conditioning during the evening and Mon. night, but he cam back on Tuesday April 14th to complete the fix. So far so good.

This gentleman was on time, knowledgeable, efficient and courteous. My stove was fixed in about 45 minutes. He even helped me with a problem I am having with my dishwasher.