Taunton, MA repair reviews

All Reviews are from verified customers of Sears Home Services.
4.5 out of 5 stars

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1–10 of 52 Reviews
  1. Third party service rep

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    Very timely and immediate found faulty component
    NORTON, MA
    September 13, 2019
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  2. Great Service

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    Excellent Job
    NORTON, MA
    August 13, 2019
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  3. Paul was great

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    excellent work
    TAUNTON, MA
    July 22, 2019
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  4. Fixed 1 problem and created another....

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    I scheduled a throttle cable repair and when they arrived they told me they needed to order the part. Yes, I know ... They they made an appointment for 7 days later allowing the part time to be shipped to my home. It did NOT arrive with in a week so they had to postpone the appointment. When they did return they installed the new part and left. I then went to mow my lawn and now the clitch / gears dont work!!! I called within 10 minutes of him leaving hoping that the would simple turn around. Customer Service said they messaged him and he would call me directly which he did not. I simply received an appointment for 5 days later. NOT HAPPY!
    RAYNHAM, MA
    July 05, 2019
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  5. Terrible Service

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    I took off the morning from work as my appointment was from 8-12 - 12 came and went and no word from Sears. I called to see if the tech would be late. They said he would be there at 1:30 - not there at 1:30 - called again was told he was on his way. Called again at 3 pm - was told he was sent on a 3hr job and would not be there until 5 - the email clearly stated that if the tech was going to be late, I would be notified. I was not. The tech finally called me and arrived a little after 4 - he was great - a bit over worked but great - other service terrible.
    TAUNTON, MA
    June 14, 2019
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    Thank you for your feedback. We appreciate your business and will forward your comments to the appropriate team
    SHS Social Care Team on June 24, 2019
  6. Very plesed

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    Repair man very knowledgeable did a great job. Arrived right on time.
    TAUNTON, MA
    June 02, 2019
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  7. Frig. repair

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    Good job!!
    TAUNTON, MA
    March 31, 2019
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  8. great service

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    thank you for the great sears teck,,,and not 3rd,party
    TAUNTON, MA
    January 03, 2019
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  9. I am very pleased with the service

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    I am pleased with the knowledge, patience and professionalism of the technician. My only complaint is that now repair appointments are from 8AM to 5PM instead of 8-12 or 12-5 the way it used to be.
    NORTON, MA
    September 20, 2018
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  10. Overall rating

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    September 02, 2018
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