1585 Boston Rd Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.7/5 (144 reviews)
Professional
May 14, 2025
Overall rating

Steve was professional and went out of his way to ensure the job was done correctly.

Celenia C, Springfield, MA

Washing machine delivery
May 12, 2025
Overall rating

Stephen did a great job delivering and installing the washing machine. I think he could've gone over and what each cycle does. And how to change the default temperature from warm to other temperatures.

Particia, Springfield, MA

Great service
May 06, 2025
Overall rating

Stephen was friendly and knowledgeable. He did a great job and we appreciate his service. Highly recommend.

Christopher B, Springfield, MA

??
May 05, 2025
Overall rating

Excellent service. Very knowledgeable and very professional. I would use him again and will let every one I know about his awesome service..

John and Elaine Martin, Holland, MA

Tech
April 30, 2025
Overall rating

Very pleasant and efficient

Phyllis L, Woodstock Valley, CT

Tech service
April 23, 2025
Overall rating

The tech tried to resolve issue but problem was bigger than first assessed.

Nicolle L, Southbridge, MA

Freezer door gasket replacement
April 21, 2025
Overall rating

Quick and professional. Did a good job and discussed the issues I have been experiencing with this new freezer since my purchase a month ago.

Josef M, Fiskdale, MA

EXCELLENT CUSTOMER SERVICE
April 21, 2025
Overall rating

Stephen arrived on time after notifying us prior to arrival. He was professional and took the time to fully explain everything to us. I highly recommend this service and Stephen!

Laurie K, Wilbraham, MA

LG Dryer technician
March 11, 2025
Overall rating

Stephen has come to my home before. He's always very professional and polite. He explains everything in detail and allows me time to put notes in my phone so I know exactly what I need.

Launa T, Springfield, MA

LG Refrigerator
March 11, 2025
Overall rating

This was the second time he's been to my home. He was even more pleasant and helpful even in the midst of my being flustered. What a calm, knowledgeable and sweet man. He reassured me about what I needed for a filter for my refrigerator and showed me how to obtain the information off of my refrigerator. You have a wonderful employee/technician here!

Launa T, Springfield, MA

Average Rating: 4.7/5 (144 reviews)
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