Springfield, MA repair reviews

All Reviews are from verified customers of Sears Home Services.
4.4 out of 5 stars

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1–10 of 118 Reviews
  1. Excellent service!!

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    Service tech was on time, knew what was wrong almost immediately and had parts in his truck so it was great not to hear I have to wait for parts.. Whole job was done in under a hour and tech explained everything he did and showed me broken part! Great experience all around.
    SPRINGFIELD, MA
    October 21, 2019
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  2. Very good service

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    It has been over a week and everything is working good. Fast service and pleasant
    W SPRINGFIELD, MA
    September 20, 2019
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  3. Job well done

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    I aways call sears my repair and I very happy when they come
    SPRINGFIELD, MA
    August 30, 2019
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  4. Didnt do what I paid for in my warranty

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    Did not get what I paid for !!!
    SPRINGFIELD, MA
    August 19, 2019
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  5. Fast and friendly!

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    The repair person was very quick and professional. He got our water heater working quickly. Scheduling was easy to do also.
    LONGMEADOW, MA
    July 26, 2019
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  6. He really knows his job

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    My first time using home service here.
    SPRINGFIELD, MA
    July 06, 2019
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  7. Great service

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    Professional, friendly service
    FEEDING HILLS, MA
    June 07, 2019
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  8. Good Service - but why did it take 2 weeks

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    Refrigerator is back working, good thing I wasn't living there when this happened because we would have been without a refrigerator for 2 weeks. They need to have a better parts supply. The serviceman was great, the lack of parts is my issue
    W SPRINGFIELD, MA
    April 15, 2019
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  9. Overall rating

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    October 03, 2018
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  10. Excellent service experience

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    The repairman arrived on time and was very knowledgeable and courteous. I would definitely use this service again.
    LONGMEADOW, MA
    September 15, 2018
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