Springfield, MA repair reviews

Recently used SHS for Lawn Tractor service and more recently for Dishwasher service. Both technicians were superb. Regarding the most recent, the technician fully explained all potential possibilities of dishwasher failure and within minutes discovered the problem and got the dishwasher back running again. He fully tested the Dishwasher system out before leaving. Nice guy who knows what he is doing and treats his client with respect. Highly recommended.

Had my tractor mower serviced this week on the day which just happened to be on my and my wife's wedding anniversary day! Kind of an anniversary gift to get the tractor mower fully serviced including replacing blades, belts and tune-up. Also serviced on a hot and humid day but no quit by the service person who did a thorough job. I know because I watched while he did it.

Worker figured out issues quickly. He wore a mask but no gloves. Sat at kitchen table without being invited to. Had concerns about coronavirus precautions.

Tito was knowledgeable and thoughtful. fast and focused. I hope if we need another repair, it will be him.

I used them two days ago will do again if have to

The problem with my refrigerator was quickly resolved.

It was ok service.

I like to know details, so I asked questions before he left. He assured me that everything was fine. Maybe he wanted to keep his stay as short as possible to prevent any contagion with the virus.

Service tech was on time, knew what was wrong almost immediately and had parts in his truck so it was great not to hear I have to wait for parts.. Whole job was done in under a hour and tech explained everything he did and showed me broken part! Great experience all around.

It has been over a week and everything is working good. Fast service and pleasant