Dedham, MA repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 163 Reviews
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Great service
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very professional and friendly. repair done quicklyDear James, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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It's been over 90+days that I have not been able to use my range. Waiting for escalation team to replace my team because they don't make the parts anymore, machine is 3 years oldDear Veronica, We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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They were late and never called. Technician couldn’t find anything wrong and our machine stopped working the first load we ran after he left. Not sure the technician knew what he was doingDear Nancy, We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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I used them last week and they were prompt and professional in quickly addressing my problem.Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family
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ProfessionalWe are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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My oven died on Christmas day and I called the day after and got an appointment for the following week so I only had to wait a couple of days. Hard to not be able to cook in a pandemic so I was very grateful. My service guy was great! Kept his distance and solved my problem in no time.Hi Joseph, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Erion did an outstanding job repairing our washing machine. It is as good as new! Thank you. Efficient, knowledgeable and safe. Thank you!Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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The technician showed up and looked very cranky. He said the microwave was not covered, but in fact it was and our new technician has to come out and we have to wait another two weeks. I need technicians who actually want to do the work and that lazy ones that are seeking to escape workHI SAV ,We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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Was courteous, knowledgeable and able to explain all that needed to be done.Hi Scott, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!