Muncie, IN repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 71 Reviews
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We never received service to properly repair our stove. Parts were ordered but were the incorrect parts and we are told arrangements will be made to have them picked up so we can receive credit and refunds, but this has been going on since December! We awaited correct parts-they never came and Sears scheduled a service call when the part was not available and then billed us after we cancelled the service call because the part was not here. We will never go through Sears Repair Service for anything ever in the future. When we call to get answers, we always get the run around and are told they are processing requests but nothing is happening and we have a stove that has not worked since December.HI JAMES ,We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. as per records we see that item is not covered under any warranty and we request you to please contact repair solutions team at 1-800-665-2127 to set the appointment for service.
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He ordered the seal for the door and another part we needed. Looking forward to them coming in.Hi Bonnie, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Had the part I needed on the truck.
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We have a great appreciation for our serviceman
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Very poor service, not happy at all!!Hi Julanne , thank you for taking the time to send us your feedback. We apologize you are still having a problem with your refrigerator. A member of our care team will contact you to assist.
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Called and he came the same day!
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This the first time of using this service and I have been pleased each time.
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on time took little time knew what he was doing
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Ryan worked conscientiously to first determine the problems with our microwave, then ordered the correct parts and returned as scheduled to complete the repair. He is always courteous and friendly and a diligent worker.