Fort Wayne, IN repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 225 Reviews
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The technician was at my home for about 10 minutes, not even a full quick wash cycle on the broken washing machine. All he said was that the machine *might* be off balance or *maybe* dirty. Neither of which he provided evidence for nor did anything about. Complete waste of both of our time and Im still left with a washing machine that does not wash.We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at homeservicereviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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So far are ice maker is now working and the ice bucket is not leaking anymore. The tech explained everything on how he was going to fix our problems we had and so far all is good!Dear George, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Ice maker worked before the tech showed and did not work after he left he has only here for 30 minutes can’t get them to come back before I leave for FloridaDear Tim, We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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6 weeks 2 service calls and refrigerator still does not cool. Another 2 week wait to get a tech back to the house.Dear Brad, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
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Appreciated his knowledgeWe are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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yes its goodDear Phillip, We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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Maintenance check for our Jen-air cooktopHi George,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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They came and told me it would be over $900 to fix. A new washing machine costs less than the repair. This information costs $140ish for his time. That hurts but it’s life I guess.Dear KAY , We are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further, please email us at homeservicereviews@transformco.com with your name, address, and phone number associated with your account. Thank you. Thanks Sincerely, Samuel G Sears Member Services
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Rick came out to find my problem with my gas dryer which is 30 yr old Maytag from Sears. Found the problem in no time. Had the part ordered it was delivered to my house within 3 days. Sorry I didn’t get the guy name that came out to put the part in but he knew exactly what he was doing as well. So glad Sears still have a repair department in my city. I really miss Sears. Thanks guys for all your help and getting my dryer back up and running. Stay safeDear Tracy, Thank you for taking the time to leave us your rating. We love to see that you had a wonderful experience and that your Technician was able to provide you with the quality service we strive for daily. We appreciate your business and look forward to assisting you in the future.
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Very friendly. Caring.Hi Barbara, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!