Orland Park, IL repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 581 Reviews
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bad serviceDear George, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
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I was able to get a repair on the same day I called. I have been a Sears customer for many years. I will miss going to the Store.Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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I am so satisfied with your service. the repair man was so good. went out of ;his way to complete the job.We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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I tried out the new part and it worked out fine.Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Very professional and helpful explaining what was wrong.Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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I will not use it anymore .The technician did not bother to check the refrigerator for obvious problems. He just sprayed cleaner on the coil and said it will be good in 48 hours. The refrigerator cooling problem continue Even after 6 days. We call another service and the problem was diagnosed as lack of refrigerant which prevented proper cooling. I am so disappointed.We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at {homeservicereviews@transformco.com} and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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very happy with the service and the person who did the service.Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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A compressor changed out in less than two hours, the tech had the compressor “on the truck” so no further delays. That said, it took 3 weeks to get the factory authorized tech to arrive for a first available appointment at a cost of over $600 for part that is “warrantied” on refrigerator that is less than 5 years old.Dear George, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
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Answered all my questionsThank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Still the wonderful service, as always, from my SEARS STORE!We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears Parts Direct for your part needs!