North Riverside, IL repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 154 Reviews
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TECHNICIANS REFUSED TO REPAIR MY RANGE. I HAVE BEEN UNSUCCESSFUL TO REFER THIS ISSUE TO ANY ONE AT SEARS. I GET REFERRED FROM DEPARTMENT TO DEPARTMENT. AFTER STAYING ON THE PHONE FOR HOURS, I STILL HAVE NOT GOTTEN ANY HELP. I WILL NEVER EVER BUY AN APPLIANCE FROM SEARS OR A PROTECTION AGREEMENT.Hello Annie, Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team. As per our records we see that service has not been scheduled. If you still have any kind of Unit Functional Failure Issues please revert us back so that we can assist you further.
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I dont think that by turning on both washer /dryer was sufficient to know it works well. Besides , as I mentioned when I schedule the appt. They don't bring any equipment to do a maintenance cleanup in places customer can't do themselves as inside both washer and dryer small places.I dont think that by turning on both washer /dryer was sufficient to know it works well. Besides , as I mentioned when I schedule the appt. They don't bring any equipment to do a maintenance cleanup in places customer can't do themselves as inside both washer and dryer small places.
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I am happy I chose SearsHello Olha, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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Thumbs up!!Hi Maureen, We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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Had to wait about a week to receive notification that the part was not availableCHERYL G, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
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Tech arrived late than he took his fon out and google you tube for assistance. Tech did not give any recommendations for my dryer. I could have done what the tech did requesting my service fee, tech was not helpful and a hour and 22 minutes late from his 4 hour window horrible service SesrsLinda, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
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The work was done well and in a timely manner, and our technician was honest and transparent about the work performed.
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Great service
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I used them a week ago so happy that I did.
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He fixed our stove He was a very great service guy .this man knows his job. I would give him a 10. And higher if I could