North Riverside, IL repair reviews

I had to wait on hold for 36 min until someone answered to schedule the repair appt. I tried to make the apt on line but because I had a sears protection agreement it would not allow me to make the apt. Finally someone answered and made the apt for the following day between 1-5. The tech called at 5:00 to say he was 30 min away. He showed up at 6:45 and was rude the entire time he was in my home. This is not the first time we have had issues with Sears and their service.

Michael kept the appointment, despite the crazy weather conditions, and did a fine job, checking my A/C. He also answered whatever questions I had.

This appointment was to install the new part for my washing machine. Everyone knew what they were doing, and it was a fairly large job with a heavy piece of equipment. The repair technicians were extremely nice and knowledgeable.

There was a loud knock coming from my washer, the technician knew what to do, and the noise is gone.

I think the employee could of checked the dryer better. He seemed like he was in a hurry to get out of there. He was there for no more than 8 minutes. I think he didn't do a full inspection! Definitely not a happy customer here!

Repaid mane was wonderful;, Got the replacement ice dispenser today & so happy it is working again

I was very impressed with how he used high tech equipment to fix the problem.

Did work quickly and accurately. Arrived right on time.

I had 3 differnet technicians come and only the 3rd one could correctly diagnos the problem whcih was a waste of my time.