Marion, IL repair reviews

Refrigerator still not making ice. Called and have to wait another 8 days for service. Terrible service

Terrible service!!! They have been working on my dishwasher for over 2 months now and still cannot fix it! I’m very frustrated with this warranty plan and at this time would NO recommend it!!

Repairman and I didn't make a connection.

Services was excellent every time.

I used them because I am still under warranty.

The squeaking is gone...great job!

I'm happy with the repairman, except for one small problem. The ref. does not get cold enough. It registers 54, I try to set it according to the book but it won't go any lower.

Technician was friendly, knowledgeable and efficient. Gave information about replacement options

Bill showed on the day of appt. He was not aware that my fridge had been tapped for R134a refill, due to a previous repair where the receiver/dryer was replaced. He checked that first and soon began changing out the t-stat that I ordered and paid for. When he finished, he said all is well and it will take a couple hours to get cold. Several days later, it still hasn't operated any better than before the "repair"! I'm probably needing to purchase a new fridge soon.

Sears added a travel fee to my bill. Never once was this fee disclosed to me. You owe me $70.