Marion, IL repair reviews

Services was excellent every time.

I used them because I am still under warranty.

The squeaking is gone...great job!

I'm happy with the repairman, except for one small problem. The ref. does not get cold enough. It registers 54, I try to set it according to the book but it won't go any lower.

Technician was friendly, knowledgeable and efficient. Gave information about replacement options

Bill showed on the day of appt. He was not aware that my fridge had been tapped for R134a refill, due to a previous repair where the receiver/dryer was replaced. He checked that first and soon began changing out the t-stat that I ordered and paid for. When he finished, he said all is well and it will take a couple hours to get cold. Several days later, it still hasn't operated any better than before the "repair"! I'm probably needing to purchase a new fridge soon.

Sears added a travel fee to my bill. Never once was this fee disclosed to me. You owe me $70.

The service I received in November from tech was great! However it took 6 MONTHS to get the parts to fix the dishwasher. It went out in MAY and took until November to fix. Motor came in Sept. and I was waiting on a 2nd part that NEVER came from Sears had to order on my own then didn't need it for the repair.