Chicago, IL repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 192 Reviews
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Very happy with the technicianDear Donna, Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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Everything was great. Price was a lot higher than I expected for labor.We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know, we appreciate any and all feedback. Thank you for choosing Sears PartsDirect!
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We've had serviceable problems with the ignitor twice now, a problem that presents only after smelling gas. Per customer service, the unit cannot be replaced but the repair person could also express no confidence that it is safely repaired.We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at {{insert email}} and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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After the repair the refrigerator works as good as new. Well worth the cost to fix it.We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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He checked things and showed us a few things, too!Dear Chris, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Two weeks ago during a very cold winter week a Sears tech was able to fix my older Amana furnace. The tech was prompt and professional and got the job done.We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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charged $336 for labor (less $79 diagnostic fee) total $257 labor for 1/2 hour job to replace ignitor on oven ($72 Part). there was no disclosure of of this outrageous fee until after diagnosis and would still have to pay $79 fee if refused service. I DO NOT RECOMEND TO ANYONE TO USE THIS COMPANY!We are sorry to hear we did not meet your expectations. Our products ship directly from the manufacturer and at times do not contain instructions. If you are needing further assistance obtaining instructions, please visit www.SearsPartsDirect.com and click the chat option on the bottom right corner to speak with a Parts Direct chat representative.
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Very happy with promptness and serviceWe are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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Completely madThank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
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The technician was awesome!We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!