Boise, ID repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 226 Reviews
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The gentlemen were very informative and honest. A pleasure to work with!Dear Mauria, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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I He came on a very bad weather day, luckily my tractor was in the garage. Service was great & he didn't try to rush through.Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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The technician seemed to have completed the job, but over 24 hours later our fridge is still warm (around 50 degrees) so it seems like there is still a problem. Technician hasn't returned call/voicemail yet.Dear Amy, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
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See above.HI PHILLIP ,thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
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Technician was there. He showed up and did work. My fridge works now.Dear Adam, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
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Always happy to use Sears Repair Service!We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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As far as the repair man went, he was great. The office needs much improvement on communication. Waited 2 months for the part and would have been longer if I didn't keep calling and finally get the right person. When I would call, they would say they would look into it and let me know but would never hear back.We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at homeservicesreview@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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First waited 2 weeks for a repair man. Next after he said it could be fixed,, ordered a part and waited another 10 days or so. Then the second repair said it could not be fixed. So I am out $249. and 4 weeks. Very disapointing.We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you. We would be happy to see what we can do for you!
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never showed up, never called to cancel.Hello Jim, We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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Repairman was friendly and knowledgeableThank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.