Boise, ID repair reviews

We have a sand problem with our well at the moment and thus, our washer would not function properly. The repairman quickly diagnosed the cause and had the parts on hand to fix the problem.

Good job..

Very pleased with the service provided and the knowledge of the service tech.

First service call to evaluate the problem was OK. Had to order a part and that took awhile. Part came early so I rescheduled the repair to Monday June 10. Received a voicemail on the 9th that the repairman would be there 1:00pm to 5:00pm on the tenth. Waited all afternoon but repairman never did show up even though the web site advised me that the repairman was at the door!! Checked the web site Tuesday morning. It said a different repairman would be there between 1 & 5pm. He did arrive about 2:30 and the range is now working fine.

Simple fix. Now need a normal cleaning.

We called and scheduled an appointment for June 3 between 1 & 5pm We got a reminder call the morning of June 3rd confirming for June 10th.We couldn't hardly hear the message and just thought someone got it wrong. Yup The "800" for service got it wrong as Lloyd's repair didn't have have any appointments for that time so they just moved us out a week without consulting with us. They said it's common for this to happen. When I called Lloyd about 4pm on June 3rd they informed me the appointment was June 10.We agreed but them had a conflict and called after hours June 7th and left a meassage that we needed to change the appointment. I called again June 10th in the am and left another message. No return call. I finally reached them about 11:30 am and rescheduled. The repairman called about 1pm and told my husband he was on the way. Since he was that early my husband told him it was ok to come them. What a lack of communication on the part of the service contract and Lloyd's.

The service providers did a great job and were extremely helpful and friendly. The repair they did exceded my expectations! Thanks...

My service technician was calm, efficient, and helped me solve the issues—a couple were tips for me—how I was loading the dishwasher—putting my cutting board in front— was blocking the soap from dispersing!

Took three visits to fix problem. Created a new one. Cannons get straight answer from “off shore” customer service personnel re actual charges.

Your service tech did a superior job!