Boise, ID repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 218 Reviews
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never showed up, never called to cancel.Hello Jim, We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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Repairman was friendly and knowledgeableThank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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Good serviceHi Linda, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Welldone. Was satisfied.Hello Forbin, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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Too many surveys!Hello Linda, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!We appreciate any and all feedback from our Members and will share your experience with our service team.
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Too many surveys!Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Great job of checking out fridge and leaving the area as he found it.Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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I appreciated his knowledge and quick analysis of what needed to be fixed and then doing itThank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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Got the washer fixedHello Charles, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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After many years as a Sears customer, my recent experience with Sears service was disappointing in most all respects. The wait time between first call and the appointment time was over a week, another 2 weeks passed before I the repair was made. There was a mix-up in the ordered parts and the actual delivery, and the time I spent waiting on the customer service call and with uninformed agents added up to nearly an hour. Although the technician was polite, he arrived over an hour after the appointment window with no notification as the confirmation e-mail promised and he did not wear a mask when entering my home to do the repair. The overall price of the service and parts, plus the extremely high-priced home warranty I was talked into purchasing just to make the whole thing remotely affordable at the onset, is outrageous. I will not be calling Sears repair again.Hello Rebecca, We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.