Pompano Beach, FL repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 128 Reviews
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Our tech called in advance ... fouind the problem and recommended the fix ..HICYNTHIA ,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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NA!,,,!,,,,,,,We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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The service was great, but the time slots for repair should be no longer than two hours. We had to wait around for 4.5 hours for tech arrival. Also the flat $249 fee should be changed to hourly labor plus parts. Technician was here only 20 minutes so I payed $750 per hour labor rate Wow!!HI Edward, Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected in regards to time slots and diagnostic fee. We appreciate any and all feedback from our Members and will share your experience with our service team.
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expected acall from office with more informationHi Barbara, We have checked our records in regards to Service Order # 42233026 and see that it was completed. We request you to please contact our Protection Agreement team @ 800-927-7836 as the item is covered under Protection Agreement.
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My service was August 24 to repair my ice maker. Today is August 30th. I have not seen one ice cube.We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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The tech treated us like our problem was the most important problem for him to solve.HI NICHOLAS ,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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I used the dishwasher and it completed an entire wash cycleThank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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I used them less than a week ago and am highly satisfiedHi Robert, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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I have 2 service contracts for two different locations in different state each with a their own contact telephone number. Service department uses the wrong phone number to advise technician arrival.Hi MIKE Z, We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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Happy with the service