Pembroke Pines, FL repair reviews

Tech explain and told me what need to be done to correct the Problem.

Continual "no show" by repair tech. Only 1x tech showed up for initial scheduled repair. Initial repair install improper, tech damaged part. 4x service repair has been rescheduled. 3x no show by tech. When tech called, states Sears never sent him repair ticket. Sears rescheduling repair service WITHOUT contacting customer first to ask which day & time will work. Reschedule & cancel appts without a phone call. Automatic email sent. Spoke w/supervisor who stated he sent to "Escalation Team." I should receive a call back within 1-2 hrs on 10/31/19 for an emergency request visit. No call returned. Now, Nov. 1 & I've been trying to get repair service to my house since Oct. 3.

The technicians came out the same day I made the call and were very professional. Felt comfortable with their diagnosis of the problem and they provided me a good understanding of all my options prior to repairing the fridge. Thank you Sears Technicians!

I was charged $300 for labor alone to install an icemaker that took the technician 10 minutes to swap out. Are you kidding me!

Professional in all ways.

The repairman was very cordial, knowledgeable, efficient and communicated well. And most important, he solved the problem. I wouldn't hesitate to use your service again.

In 3 days of it uses every thing work perfectly, good service.

While preparing for hurricane Dorian my dryer broke. Called Sears and he was at my door by 5p same day.

Julio was very professional, helpful and solve the issue very quickly. I just find the repair price a little high

Did A great job