Pembroke Pines, FL repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 232 Reviews
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After 3 days of repair it's not working anymore
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At this time of isolation I was thrilled that the appointment was the next day. I depend on my appliance a lot
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Used the service in December 2019 just before Christmas the ice maker stopped and Sears came to my rescue!
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Took 6 days toget a serviceman. Cost almost $400 dollars to replace a lightbulb in the frig. WHAT!! Service took over 3 hours to repair. Will tell all my family & friends to avoid your service. NEVER AGAIN!Thank you so much for taking the time to share your experience and feedback with us. We are so sorry to hear that this happened. We would like to look into this more on your behalf, we will be reaching out to you via email requesting more details. Thanks!
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Used this week
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I was very happy with the service
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I called for them to come back they refused to send someone back the same day I am very dissatisfied had it fixed with someone elseThank you for sharing your review, Gladys. We are sorry to hear that you were not pleased with your service. We apologize for the inconvenience this has caused you. We take all reviews as feedback on how we can improve our service and we hope you will reconsider us in the future.
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I will never buy a repair agreement or appliance from sear again no transparency and my stove door is peeling not due to consumer abuse it is a product failure even tech agreed and they do not want to cover it.Hello Rene, we appreciate you taking the time to send us your feedback. We apologize for your repair experience. A member of our care team will contact you via email to assist. Thank you.
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Last week was the service very professionalHello, we are happy to hear the tech was professional with the repair. We greatly appreciate and value your feedback. Thanks!
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On Time, very courteous, cleaned everything