Palm Beach Gardens, FL repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 376 Reviews
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Fixed my problem very quickly.We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears PartsDirect for your part needs!
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He was very knowledgeable and courteousWe are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears Parts Direct for your part needs!
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I was very pleased with this service call. He explained what was happening and gave me options. He also gave me ideas to prevent future issues.Dear Lawrence, We love 5-star ratings! Thanks for choosing Sears!
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Although we opted to not fix our ice maker, the repairman couldn’t have been more thorough and helpful giving us all the different options.Dear Kim, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Service technician was capable, knowledgeable, pleasant and thorough.Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Efficient customer service.We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears Parts Direct for your part needs!
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technician was knowledgeable and knew just what to do. very pleasant and courteous.We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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Technician was great and friendly got there before the scheduled time. Only dissatisfaction I had was I felt it was too expensive. The compressor was under warranty and the installation was just under $700.Dear Wlliam, We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears! Thank you, Bob K Sears Member services
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The service was great but the 1/2 hour that it took cost me $318.00. I think you overcharged seeing there were no parts. Just labor. How can I refer your service to others? I should of called a private company.Dear Beverly, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
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Refrigerator was leaking in the freezer and the ice in the ice maker continually over froze. Maintenance used my blow dryer to dry out - problem continues - still over freezing. Problem was not solved.Dear Everett, Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We have checked our records and see that appliance is covered under protection agreement. Hence, we suggest you to contact our Protection Agreement team at 800-927-7836.