3101 PGA Blvd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Kenneth W
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on May 18, 2025
linda M
John called me when he was at the job before mine so I would know that he would be coming to my house next. He was polite, friendly and professional and took a video to show me that my washing machine was properly working on all of the cycles and also said that the dryer button was pushed in and needed a service ticket, but he wasn't able to make it. He wasn't here very long since there wasn't really anything that he needed to fix, but he assured me that everything with my washing machine was in working order.
Customer service response - Thank you for your positive feedback, Linda! We're glad to hear John was polite, friendly, and professional, and that he ensured your washing machine was in working order.
Sears Home Services on May 08, 2025
Bo
AL is a great experienced guy. The unit is fixed.
Customer service response - We apologize for the inconvenience, Bo. Please contact us directly so we can address the issue with your air conditioner. Thank you for your feedback.
Sears Home Services on May 07, 2025
Margaret B
Rob was wonderful. Extremely polite and knowledgeable about our unit. Explained things as he went along and made sure we understood how to keep our refrigerator running smoothly. Five stars for him😃
Customer service response - Thank you for your positive feedback, Margaret! We're glad to hear Rob was polite, knowledgeable, and provided helpful explanations for maintaining your refrigerator.
Sears Home Services on May 07, 2025
Jonathan W
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on May 01, 2025
Michael K
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on April 30, 2025
Diane L
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on April 23, 2025
Andrew W
Customer service response - Hi, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on April 22, 2025
Nigel S
Delroy came to our apartment twice and tried to repair our microwave each time. Unfortunately each time the new electronic board did not work correctly. We are going back north so the repair will now have to wait until next January.
Customer service response - Thank you for your positive feedback, Nigel! We're sorry to hear about the issues with the electronic board, and we appreciate Delroy's efforts. We look forward to assisting you further when you return.
Sears Home Services on April 22, 2025
Kathleen G
Our technician was very good. He was very knowledgeable and gave terrific advise in a very professional way.
Customer service response - Thank you for your positive feedback, Kathleen! We're glad to hear our technician was knowledgeable and provided professional advice.
Sears Home Services on April 21, 2025